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anthony37354
anthony37354
Join Date 01/2013
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Missing Start 10 licenses

March 1, 2019 12:32:28 AM from Stardock ForumsStardock Forums

Hi guys,

I've bought 10x licenses, although they haven't come through the email just yet.

I need them quite urgently, can you please look into it? Thanks!

Anthony

start10
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anthony37354
basj
Join Date 03/2001
+1684 sdemployee
Reply #1 March 1, 2019 1:41:32 AM
from Stardock ForumsStardock Forums

Hello,

Please refer to this guide https://forums.stardock.com/484254/getting-your-products-and-keys

Let us know if you still need our assistance.

Thank you,

 

Basj,

Stardock Community Assistant

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anthony37354
anthony37354
Join Date 01/2013
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Reply #2 March 3, 2019 4:58:01 PM
from Stardock ForumsStardock Forums

Hi Basj,

I still haven't received our new product keys and need them this morning.

Can you please check that the keys we've bought have been added to our account?

Thanks!

Anthony

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anthony37354
basj
Join Date 03/2001
+1684 sdemployee
Reply #3 March 3, 2019 7:07:31 PM
from Stardock ForumsStardock Forums

Sorry, I can't check it for you. I have forwarded your problem to Stardock Support team for their assistance. Please keep an eye on this thread for any updates. Since it still weekend on their side, you'll need to wait until the get back on later today. We appreciate your feedback and patience.

Basj

Stardock Community Assistant.

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anthony37354
henryjoness
Join Date 03/2019
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Reply #4 March 4, 2019 7:58:57 AM
from Stardock ForumsStardock Forums

nice

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anthony37354
sdrohan
Join Date 10/2012
+732 sdsupport
Reply #5 March 4, 2019 8:19:55 AM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having trouble.

I've bought 10x licenses, although they haven't come through the email just yet.

I have processed your order and flagged your account so as not to be queued for examination in the future. 

----------------
Sean Drohan
Stardock Customer Service Manager

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