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francmaga
francmaga
Join Date 12/2009
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refresh desktop

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February 21, 2019 3:48:01 AM from Stardock ForumsStardock Forums

hello is years i am using your fences app

now i have just bought a second license for y second pc .. but.. there is a strange behavior:

when i click the destop icon in the toolbar (the one at the bottom right - after the clock) in stead of bringing me straight to the desktop, it refresh completely the desktop all the times.

If I disable fences this problem stoped to appear

here at this link you can see the video: https://share.icloud.com/photos/0Km5k-4T3L5uABpyx7JKHX0gQ

 

can you help

 

thanks

fences
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francmaga
basj
Join Date 03/2001
+1684 sdemployee
Reply #1 February 21, 2019 4:09:33 AM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having issues. Would like to know more information.

1) Windows 10 version. Please use Winver.exe for full Windows version.

2) Fences version.

3) Do you have Websense or Forcepoint or anything similar to it installed?

Basj,

Stardock Community Assistant.

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francmaga
francmaga
Join Date 12/2009
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Reply #2 February 21, 2019 2:52:02 PM
from Stardock ForumsStardock Forums

1)

win 10

build 17134

2)

3.0.9.11

3)

nope

 

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francmaga
francmaga
Join Date 12/2009
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Reply #3 February 21, 2019 3:06:32 PM
from Stardock ForumsStardock Forums

sorry.. yes I have Forcepoint 

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francmaga
francmaga
Join Date 12/2009
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Reply #4 February 21, 2019 3:08:07 PM
from Stardock ForumsStardock Forums

forcepoint web security endpoint

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francmaga
basj
Join Date 03/2001
+1684 sdemployee
Reply #5 February 21, 2019 7:23:58 PM
from Stardock ForumsStardock Forums

Hello,

Its a known compatibility issue between Forcepoint and Fences. Please refer to this thread for more information and a suggested work around for the "Show my Desktop" button. https://forums.stardock.com/480668

Please refer to reply #63 and beyond.

Thank you,

 

Basj,

Stardock Community Assistant

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francmaga
francmaga
Join Date 12/2009
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Reply #6 February 22, 2019 1:52:18 PM
from Stardock ForumsStardock Forums

too bad! any plan to fix it?

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francmaga
basj
Join Date 03/2001
+1684 sdemployee
Reply #7 February 22, 2019 7:17:22 PM
from Stardock ForumsStardock Forums

As mentioned earlier in that thread. Stardock support team has known of that issue. But so far no fix that I know off.

Thank you,

 

Basj,

Stardock Community Assistant

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