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deudeuche03
deudeuche03
Join Date 12/2010
0

Ecran noir

January 9, 2019 4:23:00 PM from Stardock ForumsStardock Forums

bonsoir,

je viens d'installer deskscapes 8 sous windows 10 et lorsque je lance un dream animé, l'écran est noir et rien ne se passe, j'ai redemarré le pc et toujours écran noir, aucune animation, il n'y a que les wallpapers fixes qui fonctionnent, que dois je faire ? merci de m'aider

Amitiés

Denise

Translated

Good evening,

I just installed deskscapes 8 under windows 10 and when I run an animated dream, the screen is black and nothing happens, I restarted the pc and still black screen, no animation, there are only the fixed wallpapers that work, what should I do? thank you for helping me

friendships

deskscapes
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deudeuche03
RedneckDude
Join Date 04/2009
+2223
Reply #1 January 9, 2019 5:21:55 PM
from WinCustomize ForumsWinCustomize Forums

Get Klite Codec Pack Mega.

 

https://www.codecguide.com/download_k-lite_codec_pack_mega.htm 

 

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deudeuche03
AzDude
Join Date 11/2002
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Reply #2 January 9, 2019 5:23:42 PM
from WinCustomize ForumsWinCustomize Forums

Hello, hey Redneck we posted at the same time ..

Sorry to hear you are having issues.

Try updating your codecs ( i use the Mega Pack ) https://www.codecguide.com/download_kl.htm

Reboot and then test deskscapes and report back here , please. 

 

AzDude
Stardock Community Assistant

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deudeuche03
deudeuche03
Join Date 12/2010
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Reply #3 January 9, 2019 6:29:13 PM
from Stardock ForumsStardock Forums

Hello, thank you

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deudeuche03
deudeuche03
Join Date 12/2010
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Reply #4 January 10, 2019 5:52:34 AM
from Stardock ForumsStardock Forums

bonjour, j'ai mis à jour mes codecs, j'ai uniquement un ancien dream qui fonctionne, lorsque je veux en mettre un autre, ça ne fonctionne pas et deskscapes bloque. j'ai windowblind 10 d'installé, merci de m'aider

 

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deudeuche03
AzDude
Join Date 11/2002
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Reply #5 January 10, 2019 10:45:15 AM
from WinCustomize ForumsWinCustomize Forums

Hello

Would you Please try this PURGE: https://forums.stardock.com/485954/deskscapes-support-faq#reinstalling

Reboot and ReInstall the latest version deskscapes 8.51 from your account https://store.stardock.com/myaccount/products/

REBOOT and test and report back .

always reboot when making /adding changes.

If still any problems need to know all versions your running .

i.e. Windows 10 version ( type in run .. winver )

Deskscapes version

and you said WindowBlinds ?

 

 

AzDude
Stardock Community Assistant

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deudeuche03
LightStar
Join Date 12/2002
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Reply #6 January 10, 2019 11:10:10 AM
from WinCustomize ForumsWinCustomize Forums

This is what he said Mike, he probably thinks it might have something to do with it:

hello, I updated my codecs, I only have an old dream that works, when I want to put another one, it does not work and deskscapes blocks. I have windowblind 10 installed, thanks for helping me

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deudeuche03
deudeuche03
Join Date 12/2010
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Reply #7 January 10, 2019 2:15:02 PM
from Stardock ForumsStardock Forums

Hello, version 1803 (win 10)

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deudeuche03
AzDude
Join Date 11/2002
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Reply #8 January 10, 2019 2:57:23 PM
from Stardock ForumsStardock Forums

As I mentioned above do the Purge steps 

then report back here , please.

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deudeuche03
deudeuche03
Join Date 12/2010
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Reply #9 January 10, 2019 4:07:56 PM
from Stardock ForumsStardock Forums

purge faite, idem, problème toujours là, rien ne fonctionne, je désinstalle deskscapes 8, merci de votre aide

cordialement

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deudeuche03
AzDude
Join Date 11/2002
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Reply #10 January 10, 2019 5:19:59 PM
from WinCustomize ForumsWinCustomize Forums

Hello,

Sorry to hear you are having issues.

Your Video Adapter NVidia https://www.nvidia.com/Download/index.aspx?lang=en-us

or Radeon Drivers https://www.amd.com/en/support

whichever you have might need updating too.


AzDude
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deudeuche03
deudeuche03
Join Date 12/2010
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Reply #11 January 10, 2019 6:23:42 PM
from Stardock ForumsStardock Forums

composants déjà installés, merci

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deudeuche03
Al0109
Join Date 04/2018
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Reply #12 April 25, 2020 9:49:02 AM
from Stardock ForumsStardock Forums

Hello AzDude, 

même problème : je viens d'installer Deskskapes sur mon tout nouvel odri , en win10 , et dès que je configure un "dream screen", l'écran passe irrémédiablement au noir . Seul moyen de revenir à la normale = appliquer la "purge", fait plusieurs fois , avec disinstallation et ré-installation de deskskape, rien n'y fait . 

Merci de votre aide, ce petit logiciel marchait bien sur mon ancien pc (en win10 aussi), je suis bien déçu et ai perdu assez de temps sur le nouveau .

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deudeuche03
basj
Join Date 03/2001
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Reply #13 April 25, 2020 9:53:26 AM
from Stardock ForumsStardock Forums

Hello AI0109,

It will help if you give us some more information.

1) Windows 10 version. Please use Winver.exe for full Window10 version.

2) Deskscape version.

Thank you,

Basj
Stardock Community Assistant.

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deudeuche03
Al0109
Join Date 04/2018
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Reply #14 April 25, 2020 10:03:45 AM
from Stardock ForumsStardock Forums

Merci de votre réponse rapide . 

version win10  =  1909    (système d'exploitation 18363.418)

Deskskape = 8.51

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