JLangbridge

Join Date 10/2009

Graphical corruption on Surface Pro

Hi there,

I installed DeskScapes on my Surface Pro, despite the workload I'm trying to get into the Christmasy feel by having snow on my desktop. It works (and the battery saver feature works great too), but I have problems when I'm in tablet mode. In this mode, the screen orientation can change, and I often use the device in portrait mode. When returning to landscape, the right part of the screen becomes corrupted, and looks like the memory is filled with whatever is on the screen at that time, sort of like the old Windows 3.11 windows moving ghosting and filling up the backdrop.

However, I do have other graphical problems with the Surface Pro entering and leaving tablet mode, so it might not be DeskScape's fault, but if you want to try it out...

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basj

Join Date 03/2001

+1684

Hello,

I have forwarded your problem to Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj

Stardock Community Assistant.

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sdrohan

Join Date 10/2012

+732

Hello,

Sorry to hear you are having trouble.

Quoting ,

quoting post

When returning to landscape, the right part of the screen becomes corrupted, and looks like the memory is filled with whatever is on the screen at that time, sort of like the old Windows 3.11 windows moving ghosting and filling up the backdrop.

However, I do have other graphical problems with the Surface Pro entering and leaving tablet mode, so it might not be DeskScape's fault, but if you want to try it out...

Does a restart of WinExplorer fix it?

----------------
Sean Drohan
Stardock Customer Service Manager

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Hi there! Sorry for the delay, I've been traveling a bit.

Well, Windows forced an update on me, and then Intel pushed a beta driver update, and I can't reproduce the error. It is sort of the same, but without the corruption. If I switch to portrait mode, DeskScape doesn't recognize the new screen height, and I have a bar underneath, but it is just empty, no corruption. Switching back to landscape mode, and I no longer have a corrupted screen either.

I'm going to be a bit busy over the Christmas period, but I'll try a driver rollback to see if I can reproduce the problem with old drivers.

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