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FLHTHEMI
FLHTHEMI
Join Date 05/2018
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Updates all the time

December 12, 2018 10:19:47 AM from Stardock ForumsStardock Forums

Why do I keep getting update notifications and install them and nothing about the version changes?

Pictures:

https://i.imgur.com/ZsGYTJ3.jpg

https://i.imgur.com/14mNYLe.jpg

https://i.imgur.com/CfbY6LT.jpg

 

windowblinds
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FLHTHEMI
AzDude
Join Date 11/2002
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Reply #1 December 12, 2018 10:52:10 AM
from Stardock ForumsStardock Forums

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

 

AzDude
Stardock Community Assistant

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sdrohan
Join Date 10/2012
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Reply #2 December 12, 2018 11:36:05 AM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having trouble.

Why do I keep getting update notifications and install them and nothing about the version changes?

We think we have found the issues and should have an update soon for it. In a day, get the version from here and it should be updated:

https://www.stardock.com/products/windowblinds/download-trial

Sorry for the trouble.

----------------
Sean Drohan
Stardock Customer Service Manager

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FLHTHEMI
FLHTHEMI
Join Date 05/2018
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Reply #3 December 12, 2018 3:53:59 PM
from Stardock ForumsStardock Forums

Thanks for a quick reply! I'll just wait until the final release. It doesn't do it constantly just seems like every few days one of several PCs I have it on will present an update that appears to do nothing when it's finished updating.

 

 

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FLHTHEMI
LightStar
Join Date 12/2002
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Reply #4 December 13, 2018 12:05:28 AM
from WinCustomize ForumsWinCustomize Forums

Doing it here too every so often, on Windows7, 8.1 and 10.

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sdrohan
Join Date 10/2012
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Reply #5 December 13, 2018 1:15:24 PM
from Stardock ForumsStardock Forums

Ok, so we pushed an update to fix this.  The quickest way to get it is here:

https://www.stardock.com/products/windowblinds/download-trial

----------------
Sean Drohan
Stardock Customer Service Manager

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FLHTHEMI
FLHTHEMI
Join Date 05/2018
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Reply #6 December 13, 2018 1:25:31 PM
from Stardock ForumsStardock Forums

Quoting sdRohan,
reply 5

Ok, so we pushed an update to fix this.  The quickest way to get it is here:

https://www.stardock.com/products/windowblinds/download-trial

----------------
Sean Drohan
Stardock Customer Service Manager

Thanks again...but right NOW, the link isn't working. When you go there it counts down from ~5 seconds and then nothing. Tried the link for if the download doesn't start, no joy either. I'll just wait for it to auto update. But, thanks again for the speedy fix!

 

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sdrohan
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Reply #7 December 13, 2018 1:30:48 PM
from Stardock ForumsStardock Forums

Quoting kruddykan,
reply 6

Thanks again...but right NOW, the link isn't working. When you go there it counts down from ~5 seconds and then nothing.

If you are using Chrome, open an incognito window and paste in the link...

You can use these if that fails:

https://www.stardock.com/support/productkeyretrieval

https://store.stardock.com/myaccount/products

----------------
Sean Drohan
Stardock Customer Service Manager

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ElectroSelf
Join Date 02/2006
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Reply #8 December 14, 2018 4:19:11 PM
from Stardock ForumsStardock Forums

I have WB-10 but here (https://store.stardock.com/myaccount/products) listed only WB-8. How about that?

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AzDude
Join Date 11/2002
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Reply #9 December 14, 2018 5:28:06 PM
from WinCustomize ForumsWinCustomize Forums

Quoting ElectroSelf,
reply 8

I have WB-10 but here (https://store.stardock.com/myaccount/products) listed only WB-8. How about that?

Is your account up to date not expired ?

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ElectroSelf
Join Date 02/2006
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Reply #10 December 14, 2018 5:38:46 PM
from Stardock ForumsStardock Forums

Expired? And all software works properly all the time?

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ALMonty
Join Date 01/2002
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Reply #11 December 14, 2018 6:40:25 PM
from WinCustomize ForumsWinCustomize Forums

Quoting ElectroSelf,
reply 10

Expired? And all software works properly all the time?

When your ObjectDesktop subscription is expired all your software still works. You just don't get new updates.

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ElectroSelf
Join Date 02/2006
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Reply #12 December 14, 2018 8:31:09 PM
from Stardock ForumsStardock Forums

Oh,really? So where you think I get this info "WindowBlinds 10.74 (054 - Windows 10 Edition) - 64 bit OS"?

Or should I consider that I have pay for WB and SkinStudio again?

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FLHTHEMI
Join Date 05/2018
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Reply #13 December 15, 2018 10:39:19 AM
from Stardock ForumsStardock Forums

If Windows Blinds is showing that you need to REACTIVATE usually all you do is enter your Product Key and email and you're back in business.


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ElectroSelf
Join Date 02/2006
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Reply #14 December 15, 2018 11:08:38 AM
from Stardock ForumsStardock Forums

Actually the question was about OFTEN updates...

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FLHTHEMI
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Reply #15 December 16, 2018 10:04:17 AM
from Stardock ForumsStardock Forums

Quoting ElectroSelf,
reply 14

Actually the question was about OFTEN updates...

 

Well that's what the original post is about. We got an answer from Stardock (Reply #2). Download the new version from the link that was supplied, install it and be done with the issue of "often updates".

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DanMS
Join Date 04/2004
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Reply #16 December 22, 2018 10:32:10 AM
from Stardock ForumsStardock Forums

Mine as well.  I receive the notice that there is an update to WB.  Current version 10.74 (054....).  Update to new version 10.74 (054....), the same version.

This occurs weekly since first installing 10.74 054.  Over and over.

Is there an error somewhere in how my system reports current version to your server, or is there an error somewhere in how your server assesses the version number I send to you, such that the result is always that a "new" update is available?

Noticing in the thread so far, that you have released one or more "fixes" to this problem, I would suggest FAIL therein.

 

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basj
Join Date 03/2001
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Reply #17 December 22, 2018 10:38:13 AM
from Stardock ForumsStardock Forums

Quoting DanMS,
reply 16

Mine as well.  I receive the notice that there is an update to WB.  Current version 10.74 (054....).  Update to new version 10.74 (054....), the same version.

This occurs weekly since first installing 10.74 054.  Over and over.

Is there an error somewhere in how my system reports current version to your server, or is there an error somewhere in how your server assesses the version number I send to you, such that the result is always that a "new" update is available?

Noticing in the thread so far, that you have released one or more "fixes" to this problem, I would suggest FAIL therein.

 

Have you tried the solution suggested in Reply#2?

Thank you,

 

Basj,

Stardock Community Assistant

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DanMS
Join Date 04/2004
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Reply #18 December 22, 2018 11:50:16 AM
from Stardock ForumsStardock Forums

Clicked and visited site.  Time passed, no download dialog appeared.

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AzDude
Join Date 11/2002
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Reply #19 December 22, 2018 12:13:41 PM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having issues.

Stardock Support is Closed for the Holidays returning Jan.2nd

Try a Purge and reinstall https://forums.stardock.com/486023/windowblinds-support-faq#reinstalling

REBOOT then install from your account https://store.stardock.com/myaccount/products/

ReBOOT and check.

 


AzDude
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Uvah
Join Date 05/2006
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Reply #20 December 22, 2018 12:45:34 PM
from WinCustomize ForumsWinCustomize Forums

Quoting DanMS,
reply 18

Clicked and visited site.  Time passed, no download dialog appeared.

What browser are you using? I'm assuming you checked your download folder. Some, like Chrome, do not display a download dialogue. The download is saved automatically. When I went for the update the download happened automatically. No problem.

As an aside...you said time passed and no dialogue appeared. Did you click the download button? Just asking. 

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FLHTHEMI
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Reply #21 December 22, 2018 6:18:20 PM
from Stardock ForumsStardock Forums

Quoting DanMS,
reply 18

Clicked and visited site.  Time passed, no download dialog appeared.

 

Read post #7 again...or simply turn off your ad blocker before you open the link to the download.

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richfed
Join Date 07/2012
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Reply #22 December 22, 2018 6:44:42 PM
from Stardock ForumsStardock Forums

I am having the "updating all the time" issue, only it is with Groupy. Every day I get a message that new software is available. It is to download version 1.18 of Groupy, but I already have 1.18 installed.

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sdrohan
Join Date 10/2012
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Reply #23 December 24, 2018 11:22:30 AM
from Stardock ForumsStardock Forums

Quoting richfed,
reply 22

I am having the "updating all the time" issue, only it is with Groupy. Every day I get a message that new software is available. It is to download version 1.18 of Groupy, but I already have 1.18 installed.

I think I addressed that last Thursday - the trial had the wrong version but the account page one was correct.  Let me know if you are still seeing it after installing 1.18.

------------
Sean Drohan
Stardock Support Manager

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DanMS
Join Date 04/2004
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Reply #24 December 24, 2018 1:41:08 PM
from Stardock ForumsStardock Forums

Sounds good.  I anticipate success with this.  Thank you.

danMS

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richfed
Join Date 07/2012
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Reply #25 December 24, 2018 1:54:54 PM
from Stardock ForumsStardock Forums

Quoting sdRohan,
reply 23


Quoting richfed,
reply 22

I am having the "updating all the time" issue, only it is with Groupy. Every day I get a message that new software is available. It is to download version 1.18 of Groupy, but I already have 1.18 installed.



I think I addressed that last Thursday - the trial had the wrong version but the account page one was correct.  Let me know if you are still seeing it after installing 1.18.

------------
Sean Drohan
Stardock Support Manager

Yes. I have downloaded Groupy 1.18 several times. Did the reboot as instructed, but Object Desktop still shows it as needing version 1.18.

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