kovalam1

Join Date 09/2018

Object Desktop Manager Deskscape 8 install error: Setup can not create the following folder

As described in subject line. I installed Object Desktop Manager andattempted to install Deskscape 8 and Spacemonger. I tried to install it in the Object Desktop Manager multiple times to no avail. I tried to install Deskscape separately to around 80% but a pop up window indicating the following:

Setup can not create the following folder:

C:\Users\koval\OneDrive\??\Stardock\Dreams

My assumption is that its trying to install in OneDrive instead of designated location. So I input save location as C:\Users\Public\Documents\Stardock\Dreams

However same problem still occurs.

I'd appreciate if anyone could advise me on how to successfuly install Deskscape 8,

Thank you for your attention in advance!

deskscapes

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basj

Join Date 03/2001

+1684

Hello,

Sorry to hear you are having issues. Please try this.

1) Download direct your Deskscapes installer from your account. https://store.stardock.com/myaccount/products

2) Do the purge just to remove traces of bad installation you did previously : https://forums.stardock.com/485954/deskscapes-support-faq#reinstalling

3) Do the re-installing using the Deskcapes installer you just download.

4) Reboot after the installation.

5) Retest and report back here.

Thank you,

Basj,

Stardock Community Assistant

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I reinstalled the object desktop manager and ran the bat file and it said fail to load plugin in the end.

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Where should the file location be saved to? What is the path?

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basj

Join Date 03/2001

+1684

Quoting kovalam1,

reply 2

I reinstalled the object desktop manager and ran the bat file and it said fail to load plugin in the end.

I was talking about reinstalling Deskscape not The Object Desktop

Quoting basj,

reply 1

1) Download direct your Deskscapes installer from your account. https://store.stardock.com/myaccount/products

Quoting kovalam1,

reply 3

Where should the file location be saved to? What is the path?

The default location that set by the installer should be fine.

Thank you,

Basj,

Stardock Community Assistant

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I have a similar problem. Instead of OneDrive, my user folder is located on a different network resource, but similar.

My install fails at the same point. It can't create the Dreams folder.

Running the .bat file and reinstalling with a fresh copy downloaded from the site doesn't fix anything.

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AzDude

Join Date 11/2002

+559

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

AzDude
Stardock Community Assistant

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sdrohan

Join Date 10/2012

+732

Quoting Jaxzen,

reply 5

I have a similar problem. Instead of OneDrive, my user folder is located on a different network resource, but similar.

My install fails at the same point. It can't create the Dreams folder.

That is indeed likely the issue. Our only recommendation would be to suspend, just for the install, the mapping to OneDrive.

----------------
Sean Drohan
Stardock Customer Service Manager

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