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PauloFrancaLacerda
PauloFrancaLacerda
Join Date 12/2016
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Cannot keep the manual order of icons

(it gets always back to "order by name", even though "order by" is unset)

September 27, 2018 12:58:03 PM from Stardock ForumsStardock Forums

I'm using the latest version on Windows 7/64-bit.

I'd like my fences to respect the manually set order of the icons (I have "view" = Icons), so I keep the "order by" option unset.
However, upon Windows (or Explorer) restart or even after restoring any snapshots, the icons get reordered as if it was set to "by name", even though the "order by" remains unset.

Is there any options I'm missing?
Thanks in advance.

fences
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PauloFrancaLacerda
AzDude
Join Date 11/2002
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Reply #1 September 27, 2018 2:04:59 PM
from WinCustomize ForumsWinCustomize Forums

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

AzDude
Stardock Community Assistant

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PauloFrancaLacerda
AzDude
Join Date 11/2002
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Reply #2 September 27, 2018 2:44:19 PM
from Stardock ForumsStardock Forums

Hello

Would you do this PURGE: https://forums.stardock.com/486084/fences-support-faq#reinstalling

Reboot and ReInstall the latest version.

You can set the order, just not arrange them away from the group.

 

 

AzDude
Stardock Community Assistant

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PauloFrancaLacerda
PauloFrancaLacerda
Join Date 12/2016
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Reply #3 September 27, 2018 3:42:17 PM
from Stardock ForumsStardock Forums

Thanks for the tip, but I did that step by step, right now, and it didn't work.
Once Windows Explorer is reloaded (or upon reboot), the icon (visual) order goes back (visually) to alphabetic order, although the "Order by" remains unchanged and unset.

I'm restoring my old Windows environment now (System Restore Point) because, after purging Fences, I lost my Fences personal settings.
I hope the developers can fix this order issue soon. It's very annoying to reorder various groups manually several times daily.

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PauloFrancaLacerda
AzDude
Join Date 11/2002
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Reply #4 September 27, 2018 4:10:06 PM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having issues.

are your fences a Portal or a regular fence ( not a portal ).

 


AzDude
Stardock Community Assistant

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PauloFrancaLacerda
basj
Join Date 03/2001
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Reply #5 September 27, 2018 9:02:18 PM
from Stardock ForumsStardock Forums

Hello,

What Fences version please?

Thank you,

 

Basj,

Stardock Community Assistant

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PauloFrancaLacerda
PauloFrancaLacerda
Join Date 12/2016
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Reply #6 September 27, 2018 9:30:20 PM
from Stardock ForumsStardock Forums

Quoting AzDude,
reply 4
are your fences a Portal or a regular fence ( not a portal ).

Both kinds, and both behave the same.

EDITED: actually, a recent test revealed the problem affects portals only.

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PauloFrancaLacerda
PauloFrancaLacerda
Join Date 12/2016
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Reply #7 September 27, 2018 9:31:11 PM
from Stardock ForumsStardock Forums

Quoting basj,
reply 5
What Fences version please?

Fences v3.0.9.11 on Windows 7, 64-bit, full Admin rights, English (installation DVD and current System locale), Brazilian Portuguese (metrics and keyboard settings).

NOTE:
The issue has always been around, since v2.x series.

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PauloFrancaLacerda
basj
Join Date 03/2001
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Reply #8 September 27, 2018 10:37:57 PM
from Stardock ForumsStardock Forums

On my Windows 7 system, I can sort manually without a problem.

As you can see, on my pc, I can put the icons in any order I want. And it still as it is when I reboot. And I also did tried to save layout . Reboot, load layout with sorting active. Than load saved layout with sorting "none" and It look like this one again. No problem. Just curious when you saved your layout did you make sure you save it to a specific name instead on just date. If it just date, it will probably be overwritten.

Here a link to a video grab I : https://www.youtube.com/watch?v=yEtCAyy5p6c

Thank you,

 

Basj,

Stardock Community Assistant

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PauloFrancaLacerda
PauloFrancaLacerda
Join Date 12/2016
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Reply #9 September 27, 2018 11:12:55 PM
from Stardock ForumsStardock Forums

Quoting basj,
reply 8
On my Windows 7 system, I can sort manually without a problem.

My contextual menus don't show the caption "Sort Fence by" like yours, just "Sort by" instead. It looks like Fences is not taking over the desktop behavior completely. This contextual menu is the same no matter I left-click the desktop or the fence itself:



Quoting basj,
reply 8
Just curious when you saved your layout did you make sure you save it to a specific name instead on just date. If it just date, it will probably be overwritten.

If you mean "layout snapshots"...
I use numbers: "1", "2", etc. ALso tried with alphanumeric names, but the result is the same.

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PauloFrancaLacerda
basj
Join Date 03/2001
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Reply #10 September 27, 2018 11:19:38 PM
from Stardock ForumsStardock Forums

Could you try to do a video grab of your problem and share it here. Just like the video I added above.

Thanks

Basj

Stardock Community Assistant.

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PauloFrancaLacerda
PauloFrancaLacerda
Join Date 12/2016
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Reply #11 September 27, 2018 11:37:29 PM
from Stardock ForumsStardock Forums

Quoting basj,
reply 10
Could you try to do a video grab of your problem and share it here. Just like the video I added above.

Sorry for the lack of the video. It's complicated for me.

Anyway, I've just found out the problem affects portals only, not regular fences!

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PauloFrancaLacerda
PauloFrancaLacerda
Join Date 12/2016
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Reply #12 September 27, 2018 11:50:13 PM
from Stardock ForumsStardock Forums

See how the portal's contextual menu looks different (not "Sort Fence by" as on regular fences).


On a regular fence, the menu looks exactly as it should, and the manual sort of icons works as expected:

Conclusion: Fences is not taking control over the sort order of icons inside portals.

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