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matrix_979
Join Date 11/2011
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Deskscapes activation issue

September 8, 2018 12:01:14 PM from Stardock ForumsStardock Forums

Hello 

I can`t activate software , activate button is missing in UI . Already tried all solutions . Thanks

deskscapes
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matrix_979
AzDude
Join Date 11/2002
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Reply #1 September 8, 2018 12:03:37 PM
from WinCustomize ForumsWinCustomize Forums

Hello,

Sorry to hear you are having issues.

Try this https://forums.stardock.com/486311/accounts-and-activation-support-faq#activationbuttons

 

 


AzDude
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matrix_979
matrix_979
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Reply #2 September 8, 2018 12:48:20 PM
from Stardock ForumsStardock Forums

We already had conversation on other topic , and I`ve tried all solutions , purge script and clean install , activate via CMD .... 

Software isn`t activated and activate button in software UI is missing . 

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AzDude
Join Date 11/2002
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Reply #3 September 8, 2018 1:05:34 PM
from Stardock ForumsStardock Forums

Hello, ... and you tried the step above in reply 1  also ?

 

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We are in the weekend now so it might be Monday before I can get 

help with your issue, if still needed report back here on Monday .

We really do appreciate your feedback, thanks.

 

AzDude
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matrix_979
matrix_979
Join Date 11/2011
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Reply #4 September 9, 2018 12:54:32 PM
from Stardock ForumsStardock Forums

Hi

Yes i did ... Invalid command or something like that . It`s a little confusing command , and I`m not sure which  command format is correct . 

This is pattern of command , is quotes required for /email /and /productkeygoesthere/ or not ? Can you give me correct command with example with  random email and productkey . I`ve tried few times and no idea what`s wrong . 

"C:\Program Files (x86)\Stardock\DeskScapes8"\SASUpgrade.exe -prodId=2268 -prodName="DeskScapes" -company="Stardock" -ver="8.50" -email="USER@USER.COM" serial="PRODUCTKEYGOESHERE"

 

 

Thanks

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AzDude
Join Date 11/2002
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Reply #5 September 9, 2018 1:16:48 PM
from WinCustomize ForumsWinCustomize Forums

Hello,

Sorry to hear you are having issues.

I have your request for a fix in with support for tomorrow ...

until then  I will think on this issue .

What Browser are you using to try to activate ?

If not I.E. try IE at it's default settings.

and are you trying to activate the full version Not the Trial version ?

Did you download your version from your Stardock Account

from your My Downloads https://store.stardock.com/myaccount/products

 

 


AzDude
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matrix_979
matrix_979
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Reply #6 September 9, 2018 2:19:28 PM
from Stardock ForumsStardock Forums

I figured out . Software use new activation method from last time . There`s no activate button . I hit enter and software activates in second. haha can`t believe 

Tnx anyway 

Regards 

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AzDude
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Reply #7 September 9, 2018 3:14:08 PM
from Stardock ForumsStardock Forums

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nalldrg
Join Date 02/2008
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Reply #8 September 16, 2018 11:23:48 PM
from Stardock ForumsStardock Forums

Hello.  I recently upgraded my version.  I've tried serial number and stardock account to activate it.  Neither work.  Get message invalid serial number this software isn't associated with this account.  Please help.

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basj
Join Date 03/2001
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Reply #9 September 17, 2018 1:21:40 AM
from Stardock ForumsStardock Forums

Quoting nalldrg,
reply 8

Hello.  I recently upgraded my version.  I've tried serial number and stardock account to activate it.  Neither work.  Get message invalid serial number this software isn't associated with this account.  Please help.

Hello,

Sorry to hear you are having issues. We need more details. What software were you having problem and from what version to what version.

Thank you.

Basj,

Stardock Community Assistant.

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nalldrg
Join Date 02/2008
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Reply #10 September 17, 2018 10:32:14 PM
from Stardock ForumsStardock Forums

Deskscapes 8 8.5, upgraded from 2.50.

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AzDude
Join Date 11/2002
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Reply #11 September 18, 2018 12:32:39 AM
from Stardock ForumsStardock Forums

 

Quoting nalldrg,
reply 10

Deskscapes 8 8.5, upgraded from 2.50.

Hello,

Sorry to hear you are having issues.

You will need to upgrade Deskscapes to the latest version to activate.

I will give you the link when you get there scroll down to the bottom

and you will .. Own Deskscapes - click here .... that will give you a special

upgrade price to get the latest version 8.51

Click on this link https://www.stardock.com/products/deskscapes/download

 

If this isn't your problem then we need more info about your problem.

versions your running Windows , Deskscapes, etc.

Have you tried any of the steps listed in above replies ?

 

AzDude
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matrix_979
Island Dog
Join Date 06/2003
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Reply #12 September 18, 2018 8:06:22 AM
from Stardock ForumsStardock Forums

Please start your own thread if you are still having issues.

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