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Dr Steve
Dr Steve
Join Date 11/2002
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Activation

August 23, 2018 9:35:06 AM from Stardock ForumsStardock Forums

I cannot activate this product. I have a serial number to be used. What to do?

soundpackager
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Dr Steve
basj
Join Date 03/2001
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Reply #1 August 23, 2018 9:45:36 AM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having issues. Please try these steps. https://forums.stardock.com/486311/accounts-and-activation-support-faq#activateproduct

Thanks

Basj,

Stardock Community Assistant.

 

 

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Dr Steve
Dr Steve
Join Date 11/2002
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Reply #2 August 25, 2018 11:19:20 AM
from Stardock ForumsStardock Forums

Your response doesn't even work. I can't do any of it.

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Dr Steve
basj
Join Date 03/2001
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Reply #3 August 25, 2018 11:28:24 AM
from Stardock ForumsStardock Forums

Hello,

I have forwarded your problem to Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

 

Basj

Stardock Community Assistant.

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Dr Steve
basj
Join Date 03/2001
+1684 sdemployee
Reply #4 August 25, 2018 11:31:09 AM
from Stardock ForumsStardock Forums

BTW,

May I know what versions of Windows you trying to activate this product?

Thank you,

 

Basj,

Stardock Community Assistant

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Dr Steve
AzDude
Join Date 11/2002
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Reply #5 August 25, 2018 11:32:01 AM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having issues.

Maybe try this link https://forums.stardock.com/484254/getting-your-products-and-keys

 

 


AzDude
Stardock Community Assistant

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Dr Steve
Dr Steve
Join Date 11/2002
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Reply #6 August 29, 2018 9:27:49 AM
from Stardock ForumsStardock Forums

Windows 10 latest version. New computer. 

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Dr Steve
basj
Join Date 03/2001
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Reply #7 August 29, 2018 9:35:54 AM
from Stardock ForumsStardock Forums

Quoting Dr Steve,
reply 6

Windows 10 latest version. New computer. 

Soundpackager is not supported on Windows 10.

Please refer to this page and browse to the bottom where information on it listed https://www.stardock.com/products/soundpackager/

 

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Dr Steve
Dr Steve
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Reply #8 August 29, 2018 11:30:29 AM
from Stardock ForumsStardock Forums

Then how have I been running it on my other windows 10 computer with no problem.  I just want to activate. I am not asking for help with this product! Just let me run it. I paid for it. 

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Dr Steve
sdrohan
Join Date 10/2012
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Reply #9 August 29, 2018 11:49:34 AM
from Stardock ForumsStardock Forums

Quoting Dr Steve,
reply 8

Then how have I been running it on my other windows 10 computer with no problem.

It may have ran on a prior version of Win10 but MS has changed Win10 considerably as they plan to keep updating it, as opposed to version increments,  for an extended period (longer than any other OS version).

----------------
Sean Drohan
Stardock Customer Service Manager

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Dr Steve
AzDude
Join Date 11/2002
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Reply #10 August 29, 2018 11:58:35 AM
from Stardock ForumsStardock Forums

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