I was able to successfully install the steam version on my desktop pc but my laptop won't activate. I have tried the solutions in the FAQ and I have completely uninstalled and reinstallled the application twice with the same result. It says I have to deactivate the other pc to activate this one. The steam store says it is usable on 5 concurrent machines.
Hello,
I have forwarded your report to the Stardock support team for their review and recommendations.
Please keep an eye on this thread for any updates.
We really do appreciate your feedback, thanks.
AzDudeStardock Community Assistant
It has been a week since I have began the process of reporting this issue. Can I ever expect a response or should I simply request a refund from Steam?
Sorry to hear you are having trouble.
Please PM the long number from the error.
----------------Sean DrohanStardock Customer Service Manager
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There is no error code. Simply a window that says that I have already activated the software on another machine and I can't activate a second. This, however, clearly contradicts what it says on steam that five concurrent machines can be activated. Please see the attached screenshot.
Use this to get your numerical SteamID and PM it to me:
https://steamidfinder.com/
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