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IanMoyes
IanMoyes
Join Date 06/2017
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Nigh on continual crashing on Windows 7 32bit

March 13, 2018 8:01:43 AM from Stardock ForumsStardock Forums

I'm trying it out on my work PC - but it only lasts a few seconds before crashing. Outlook 2010 in particuarly kills it almost without fail. Are there any general Windows 7 issues known?

 

Cheers - this is a great product and I'm definitely buying it for home use at least!

groupy
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IanMoyes
basj
Join Date 03/2001
+1684 sdemployee
Reply #1 March 13, 2018 8:10:04 AM
from Stardock ForumsStardock Forums

Hello... My Windows 7 64 have no problem running Groupy.

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IanMoyes
IanMoyes
Join Date 06/2017
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Reply #2 March 13, 2018 8:14:20 AM
from Stardock ForumsStardock Forums

I've had a look at event viewer:

Faulting application name: Groupy32.exe, version: 1.1.0.0, time stamp: 0x5a97f90c
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00020a5e
Faulting process id: 0x289c
Faulting application start time: 0x01d3bab63b7f3e5f
Faulting application path: C:\Stardock\Groupy\Groupy32.exe
Faulting module path: unknown
Report Id: 7b0b955f-26a9-11e8-a413-484d7ee0c77f

 

Does Group have any specific error/crashlog that might be useful here?

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IanMoyes
basj
Join Date 03/2001
+1684 sdemployee
Reply #3 March 13, 2018 8:18:35 AM
from Stardock ForumsStardock Forums

Thank you for your report. We'll look into it.

BTW, Could you let us know more about your system. Specially what running on the background. OS latest updates? AV and Firewall? Other GUI application running. Much appreciate it.

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IanMoyes
Neil Banfield
Join Date 04/2001
+1104 sdemployee
Reply #4 March 13, 2018 2:24:26 PM
from Stardock ForumsStardock Forums

Is your work PC running the latest Service Pack and recent updates?

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IanMoyes
IanMoyes
Join Date 06/2017
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Reply #5 March 13, 2018 3:00:33 PM
from Stardock ForumsStardock Forums

Chasing that one up now Neil - I googled the error code and it also suggests a permission issue. Going to reinstall to somewthere other than Program Files and see if it works smoother there.

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IanMoyes
IanMoyes
Join Date 06/2017
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Reply #6 March 14, 2018 6:01:32 AM
from Stardock ForumsStardock Forums

I reinstalled to a different folder and it worked a lot better. Outlook 2010 is still a wrecker: if I try to double click on an email and then add the window that pops up into the tab group, it crashes right away.

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