It is Windows 7. And yes, the problems is there and I should not have a problem is mereley a joke... A rude one.
How about not being compatible to Windows 7 64bit > The shortcut problem. How about the empty process in the taskbar caused by metro apps in Win8 and 10? But hey, since you don't care about this vaporware anymore, why should we... Most unfortunate by the way. This once was the best dock out there.
Sorry to be so frank. But it is obvious, that this app is no longer in development, which is not an evil thing, but what is a major disappoinmtent are answer like those above. We as customers pay for this (I just did half a year ago, not way back then) and then we get this "placebo" support. We can posts tickets, for nothing, but a friendly reply. Why offering it in the first place? Just say, this program is no longer in development.
At least, that would be honest.