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JSpencer2000
JSpencer2000
Join Date 12/2001
+5

Black screen after applying.

September 9, 2017 12:54:54 AM from Stardock ForumsStardock Forums

So I installed latest version of WB. When I run the app and switch to a new theme it process, then goes gray, then black, then takes me to the windows login screen and defaults to a second local user account that I don't use. I switch to the account I normally use and I just get a gray screen and then it drops me back to the login window again.

Any suggestions?

windowblinds
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JSpencer2000
JSpencer2000
Join Date 12/2001
+5
Reply #1 September 9, 2017 1:34:51 AM
from WinCustomize ForumsWinCustomize Forums

Somehow solved it. Mainly by uninstalling, then installing the beta, ensuring I rebooted. Works now.

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JSpencer2000
bigboyzback
Join Date 05/2005
+1
Reply #2 February 19, 2018 10:28:22 PM
from Stardock ForumsStardock Forums

I am having the same issue..I had to start my computer in safe mode and uninstall WB and everything went back to normal...I am waiting for an answer from someone to how I can fix this and be able to use what I purchased....my computer crashed when I tried to apply my first skin and would not restart...it just kept looping back to the sign in screen in windows

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JSpencer2000
AzDude
Join Date 11/2002
+559 sdemployee
Reply #3 February 20, 2018 5:54:24 PM
from Stardock ForumsStardock Forums

Quoting bigboyzback,
reply 2

I am having the same issue..I had to start my computer in safe mode and uninstall WB and everything went back to normal...I am waiting for an answer from someone to how I can fix this and be able to use what I purchased....my computer crashed when I tried to apply my first skin and would not restart...it just kept looping back to the sign in screen in windows

Purge WB's and Re-Boot https://forums.stardock.com/486023/windowblinds-support-faq#reinstalling

and Re-Install WB's from your Stardock Account https://forums.stardock.com/484254/getting-your-products-and-keys

 

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