Probably a simple problem, but best to utilize Support here: https://esupport.stardock.com/index.php?/Tickets/Submit
Describe the problem, and add the url of this thread. You can add a screenie if there's an error code (or just quote it).
Keep the auto-reply for the ticket number and edit your OP to include it. Don't answer it...or you'll end up at the end of the queue.
You might not get an answer until Monday or Tuesday depending on the workload... Support works M-F, 9-5 Eastern Time (US)...but, there's a chance the thread will be seen by a Support person.
Good luck with it!