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haircat
haircat
Join Date 12/2001
+2

Got this again after they said issue was fixed about my subscription.

Credit Card charged Stardock Shop shows subscription plus I bought Windowblinds recently now this message.

January 2, 2017 10:36:26 AM from WinCustomize ForumsWinCustomize Forums
  • WinCustomize User Level increases to User Level 5 (Subscriber). Once you purchase a WinCustomize Subscription, you will be automatically promoted to User Level 5. This will entitle you to many exclusive features, such as unlimited file downloading on WinCustomize, access to skin ratings, your very own WinCustomize personal website, and much more.
  • WinCustomize User level increases to User Level 4 (Current Customer). Once you purchase any WinCustomize/Stardock product, you will be automatically promoted to User Level 4. This will entitle you to unlimited file downloading on WinCustomize as long as you remain a current customer.

Download Limit for today (couple of windowblinds skins and couple of Sidebar Gadgets

Praised them in recent forum post about fixing problem after Email said it was fixed.

I spoke too soon 

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haircat
Gaspershooters
Join Date 08/2008
+35
Reply #1 January 2, 2017 11:07:34 AM
from WinCustomize ForumsWinCustomize Forums

Patience is virtue,otherwise is annoying.......................................

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haircat
Uvah
Join Date 05/2006
+874
Reply #2 January 2, 2017 11:14:07 AM
from WinCustomize ForumsWinCustomize Forums

I'm sure support will clear it up as soon as they can. Just coming back from the holidays so there may be many more requests from support. Hang in there buddy.

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haircat
Island Dog
Join Date 06/2003
+1048 sdemployee
Reply #3 January 3, 2017 8:31:42 AM
from Stardock ForumsStardock Forums

I do not see a WC subscription in your account under this username. Did you purchase using another?

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