Thanks Beastatron will save the link for any future problems. I couldn't find a Customer Service link at Pixtudio.

Friends At Pixtudio Customer Service

I downloaded Abracadabra skin suite on Sunday 22/Saturday 23 and installed the Thememanager. The next day I started to install the program skins and when I tried to install the Rainleander skin I lost control of the Computer. I then tried to reboot but the system kept on rebooting with a message of abnormal program termination. Then began to reboot again and again. To the point; it had something to do with the installer of the skin suite. Fortunately I have Roxio Goback and reverted my system back to when Abacadabra wasn't installed. This fixed the problem of the bad install. My system does have a Norton firewall and anti-virus running. I checked the Abaracadabra file for virus' before installing it and nothing showed up. Everything I download is scanned.
Unfortunately, when GoBack reverts a system it does a too thourough job and I lost my Abacadabra skin suite, some ATI upgrades, but importantly I lost my BMT receipts for my purchase. As a purchaser of 5 or 6 suites already I would appreciate a new Abracadabra download number and a receipt. I don't know what went wrong with the install; however I had a similiar problem with the TOONS skin suite which were minor.

Thanks For Any Help
Martin L.E. Gulledge
(Old Crab) at WC
Gulledge-MLT@msn.com

OC, next time something like that happens try this first, ok?

bootup and press F8 before windows loads...
select safe mode...

Boot into Safe mode and then uninstall what you installed, if it will not let you...

run regedit and do a search for Pixtudio, and or in this instance Abracadabra...

then delete the regitry entries that deal with the offending program... But do not delete the registry entery pointing to the save compressed file ( abracadabra.zip, dxtheme, etc)

then reboot and it should fix the problem without doing th go back and loosing everything that was done after the restore point in Go Back....

also, you might attempt to reboot into " the last known good configuration"

boot up press F8 before windows loads and select the "boot up last known good configuration" wording might be a bit different but it will be obvious which one I mean...

worth a try to avoid bad things...

I install it when it came out and all was fine till I loaded rainlander then all hell broke lose. My system would not shut down at all and when I booted up this morning it came up as administrator. I was able to fix this but damn what a scare.

Old Crab: First of all, our support email adress is support@pixtudio.com and it is included in the HTML instalation guide, but I understabd that you lost it, right?

Also, I never got the email you copied here on the board and please note that all the emails sent to pixtudio@pixtduio are forwarded to me too.

Your report is scaring, extremily because after a good number of downloaded suite, the amount of problems report is near to zero and about the Railendar skin, yours is the first one.

I am sorry for the inconvenience and dont worry, we will do everything to fix the situation.

BTW, you have mail

I was just about to install rainlendar for the first time, good thing I opted to look in the message board first...I think I will pass for now.

I would be pretty surprised if there was a problem with the Rainlendar skin. More likely it's a problem with the custom version of the ThemeManager (WinStyles) that is being used. If I remember correctly there were also reports of people having problems using this installer/thememanager with the PixOS suite. Just a thought ... late

Ahh, I wasn't aware, thanks for the info. I should've tried it out before I said anything. I've never actually used any of the installers for the suites that have been released, I prefer the unzip and manual install approach, just a control thing I my part I guess.

Thanks for keeping me straight.

By the way, can I say again that this is just an excellent suite!

i bet one cradle of beer that the Rainlendar.ini file contains hardcoded paths.

as long as people have Rainlendar installed in the same directory as the skin creator (c:\program files\rainlendar\ on English systems) that is no problem. as soon at Rainlendar is in different directory (all non English systems for example) you´ll get problems.

i doubt it´s your mistake Old Crab. i post about that every now and then, but hardly anyone listens

OC, don't leave out the CursorXP part of the suite, they are sweet... (pun intended)...