Sorry to hear you're experiencing this problem. Can you download and run the tool below:

http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe 

Then attach the .zip that's created and send it in with a ticket to support. With your ticket, if you could also link to this forum post, it would be most helpful:

https://esupport.stardock.com/index.php?/Tickets/Submit 

I also started having problems with deskscape 10 new version and  windows fx and win10 start and it locks up (frozen animation) no matter which skin  or whatever even nothing else s running all auto shut downs all turned off  of course this happens a month after I actually buy the app . Man this win 10 has really destroyed a once fine program since irregular updates when any at all given no end to the problems in site and a screwed up web page with bad data see object desktops infinity subscription lies page, with a poor of excuse of i guess some of the pages haven't been updates is starting to make your products look pretty shaky and shady. I DO understand it may take a while to fix these issues  and the work is daunting, BUT... I just dont feel that I can trust stardock or its inferior non customer service and products any more. Hello Rainmeter Good Bye Stardock you broke my heart