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hrwebb
hrwebb
Join Date 08/2013
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Start10 not working

October 2, 2015 11:50:52 PM from Stardock ForumsStardock Forums

I installed Start10 1.02 on a Windows 10 Home machine. Appears that the service was installed and is running, but I cannot access the Start10 Start menu. I can't run the configuration app or do any kind of setup of the app. Any one else having a problem? Can't show the problem because there is nothing to show. It's as though I don't even have Start10 installed.

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hrwebb
The_Gear
Join Date 10/2013
+98 sdsupport
Reply #1 October 5, 2015 9:59:52 AM
from Stardock ForumsStardock Forums

Sorry to hear you're experiencing this problem. I don't see that you've activated just yet. Try that and see if it continues.

https://esupport.stardock.com/index.php?/default_import/Knowledgebase/Article/View/501/159/how-do-i-activate-my-product 

 

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hrwebb
hrwebb
Join Date 08/2013
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Reply #2 October 5, 2015 2:48:48 PM
from Stardock ForumsStardock Forums

I had Start8 installed, so I purchased with the upgrade price for Start10. I don't know whether the version provided for download was any different than the regular version. During the install I was told to first uninstall Start8.

I cannot get to the screen indicated in the link so that I can activate my product.

All I received by email was a receipt indicating my purchase of Start10 Upgrade.

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