When I saw this product, I thought Great! I don't have to fix the default menu.
When I tried it, Durn! it has the same issue. When I click on the Start Menu, nothing happens.
Perhaps you have a better insight to this issue than Microsoft?
Sorry to hear you're experiencing this problem. Can you download and run the tool below:
http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe
Then attach the .zip that's created and send it in with a ticket to support:
https://esupport.stardock.com/index.php?/Tickets/Submit
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