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JuniorCrooks
JuniorCrooks
Join Date 12/2009
+282

Uploads disappeared

June 7, 2015 9:26:35 AM from WinCustomize ForumsWinCustomize Forums

Yesterday I uploaded a gadget skin. sometime later I checked my gallery and it was not listed so I assumed that maybe I forgot to click the submit button and it did not upload. I made a few minor changes to the skin and uploaded it again. When I checked my gallery this time both skins were showing. Because they were in moderation they were not in my skins list so I could not delete the fist skin I uploaded. I then wrote in the description of the first skin to delete it and made a comment to delete it. Now I have noticed that both skins are not in my gallery. What is up with that and why is there not an option to delete something until it has been approved?

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JuniorCrooks
AzDude
Join Date 11/2002
+559 moderator
Reply #1 June 7, 2015 9:41:13 AM
from WinCustomize ForumsWinCustomize Forums

We should have the option to delete a new upload , that's in moderation ,

incase we discover a mistake was made or something is wrong with it ...

Az ... 

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JuniorCrooks
Hankers
Join Date 04/2004
+545 moderator
Reply #2 June 7, 2015 10:54:50 AM
from WinCustomize ForumsWinCustomize Forums


I made a few minor changes to the skin and uploaded it again. When I checked my gallery this time both skins were showing.

The reason there are two uploads for this same gadget is that you used a different file name on each.

When someone has an issue with uploads they should contact by PM either Jafo, IslandDog or one of the moderators.

Include the file name and section the upload is in.

Note: Master Skin issues can only be resolved by a Stardock employee ... IslandDog

I have removed the one you have requested for deletion.

Some uploads can take a couple of days to go through moderation.

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JuniorCrooks
Jafo
Join Date 03/2001
+1846 sdemployee
Reply #3 June 7, 2015 10:58:00 AM
from WinCustomize ForumsWinCustomize Forums

Quoting Hankers,
reply 2

Note: Master Skin issues can only be resolved by a Stardock employee ... IslandDog

More specifically by a US-based person.  Master skins being commercial are linked to bank detail info....and my being outside the US precludes my access. ...

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JuniorCrooks
JuniorCrooks
Join Date 12/2009
+282
Reply #4 June 7, 2015 10:59:06 AM
from WinCustomize ForumsWinCustomize Forums

Thank you Hankers. I realize uploads can take time, especially on weekends but it was the disappearing of both that threw me off. If I could have deleted the first one I would have thus illuminating the different file name confusion.   

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