That would be something to ask in your email to support@stardock.com .
Stardock's software is extensively tested on all sorts of setups, however, there is information you can supply to make Support's job faster and more efficient. Remember: You do want a speedy and effective answer.
The key thing to remember is that support needs information on what's going on to be able to help you. To better assist us assist you, always include the following information when you write into support:
The name of the product that is giving you trouble (and the method you used to install it; standalone installer)
- Whether the product is a standalone purchase, part of a subscription or a trial version.
- A concise description of your problem, including any error messages you receive. Screenshots are AWESOME!
- When the problem occurs, preferably with instructions on how to reproduce it (if possible), as well as how often it happens.
- What steps (if any) you have already taken to rectify the issues.
- Any e-mail addresses you may have accounts under
- What version of Windows you are using (XP/Vista/7,8, 32/64-bit, etc.).
- What else have you changed/installed/updated recently
- Any other customization software you have installed.
In your case, Classic Shell (which I think might well be the problem interaction) should be mentioned, and how you have it set (configured).
