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rvelden
rvelden
Join Date 08/2013
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Complete uninstall Fences 2

March 1, 2015 9:14:29 AM from Stardock ForumsStardock Forums

I have serious continuing problems with ghost fences outside of my desktop. There seem to be fences out of sight and icons are inaccessible.

This occurred after Switching to different resolution with a second screen.

I uninstalled Fences, and all the lost icons are back on the desktop.

But when I re-install Fences it remembers the old situation and restores the old corrupted fences.

How can I completely uninstall Fences, so I can start with a blank desktop without any fences after a re-install.

Thanks

Rogier

 

fences
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rvelden
RedneckDude
Join Date 04/2009
+2223
Reply #1 March 1, 2015 12:04:20 PM
from WinCustomize ForumsWinCustomize Forums

Right click the desktop, choose Configure Fences and scroll down and uncheck the box that says Enable Fences. Then choose About, on the left. Then choose Manage Product Key. Deactivate Local Machine.

 

Then you can go into Programs and features and uninstall it.

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rvelden
rvelden
Join Date 08/2013
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Reply #2 March 1, 2015 4:19:58 PM
from Stardock ForumsStardock Forums

Thanks RedneckDude,

Unfortunately that did not solve my problem. After uninstaling and rebooting, when I install Fences again. The old corrupted fences appear again. Just like before, apparently Fences remembers the last installation. I want to get rid of that memory.

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rvelden
RedneckDude
Join Date 04/2009
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Reply #3 March 1, 2015 4:47:02 PM
from WinCustomize ForumsWinCustomize Forums

In that case, my advice would be to contact support at support@stardock.com 

 

Or, submit a ticket here.

 

https://esupport.stardock.com/index.php?

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rvelden
salote
Join Date 03/2015
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Reply #4 March 9, 2015 8:29:41 AM
from Stardock ForumsStardock Forums

I have an issue similar and have already submitted a ticket.

I have 3 monitors running - 2 at 2560x1440 & 1 at 3840x2160. Windows 7 64bit

I have only just purchased Object Desktop & Cursor FX.

I particularly like the Fences program but sometimes when creating a new fence & adding shortcuts they jump out of the fence. When dragging the shortcut back to the fence ALL created fences disappear along with their icons/programs. The restore snapshot didn't work until I rebooted and even then because I'd lost multiple fences a number of times I still didn't get back all the fences & the shortcuts are locked.

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rvelden
The_Gear
Join Date 10/2013
+98 sdsupport
Reply #5 March 9, 2015 10:26:11 AM
from Stardock ForumsStardock Forums

salote - I've responded to your ticket.

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