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xueld
xueld
Join Date 12/2011
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Fences do not work

February 2, 2015 1:13:30 AM from Stardock ForumsStardock Forums

Fences is activated, v 2.13, but it seems very strange recently, the situation is that fences seems frozen on desktop, I can not create or move fences on desktop, but view->'Lock Fences' is not selected.

Configue Fences poped up, but even I change some options, it does not work.

I try to install / uninstall fences several times, but it still does not work.

My OS is window 8.1, 64. It seems that Operating-system updates and patches were installed recently.

May be the problem that Fences can not work very well is caused by those patches.

And I find that my friendes who has installed fences on their OS have the same problem as me as well, theire OS are win7 64,or 32.

This is a common proble, may be.

Please fix the bug ASAP. 

fences
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xueld
The_Gear
Join Date 10/2013
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Reply #1 February 2, 2015 10:13:50 AM
from Stardock ForumsStardock Forums

I've created a ticket for you and you should receive an email from us shortly.

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presstofanyihui
Join Date 11/2013
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Reply #2 February 2, 2015 11:03:58 AM
from Stardock ForumsStardock Forums

Hi, I have got the exact same problem with op except that my OS is Window 7 64. Could you also help me to solve this problem?

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The_Gear
Join Date 10/2013
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Reply #3 February 2, 2015 11:11:24 AM
from Stardock ForumsStardock Forums

I've gone ahead and created a ticket for you as well presstofanyihui. You should receive it shortly.

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xueld
nmail
Join Date 06/2013
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Reply #4 February 2, 2015 3:34:39 PM
from Stardock ForumsStardock Forums

the same problem in my side!!!!

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shaunvickers
Join Date 12/2014
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Reply #5 February 2, 2015 3:50:35 PM
from WinCustomize ForumsWinCustomize Forums

hi guys I have windows 8.1 update 3 x64 and fences works fine here.however I notice that if tiles and fences and modern mix are all running together the problems occur.i switched off modernmix and windowsfx now everything is ok again.maybe that helps.i spent nearly 15 hours diagnosing the issue,installing and running 1 app at a time until the problem occurred.i found modernmix +tile+fences=problems.hope this helps.also don't try to have objectdock,tiles,fences,shadowfx,modernmix all running together on windows 8.1 x64 with windowblinds you will run into many problems.what I found works for me is,windowblinds,fences,tiles,curosfx,start8.if I try to run anything else on top of this it starts bogging down the system badly.and I have an 8core processor @4.2 gig and radeon r9280x. and 16gig ram.removing modern mix for me seemed to eradicate my issues.

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gevansmd
Join Date 12/2008
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Reply #6 February 2, 2015 6:50:24 PM
from WinCustomize ForumsWinCustomize Forums

For those other than the OP:  Right click the desktop, choose view and make sure you don't have Lock fences checked.

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xueld
xueld
Join Date 12/2011
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Reply #7 February 2, 2015 7:39:46 PM
from Stardock ForumsStardock Forums

Thank you very much, but I have not received your E-mail.  My E-mail address is  xueld@163.com , please send the solution to me again.

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xueld
nmail
Join Date 06/2013
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Reply #8 February 3, 2015 7:32:04 AM
from Stardock ForumsStardock Forums

This is a commen big problem!!!!!

Please help!!

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xueld
The_Gear
Join Date 10/2013
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Reply #9 February 3, 2015 9:31:35 AM
from Stardock ForumsStardock Forums

xueld - It had been sent to a different email. But I changed it to be the one you posted.

nmail - I've created a ticket for you, you should receive an email shortly.

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xujie0987
Join Date 05/2014
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Reply #10 February 3, 2015 5:23:03 PM
from Stardock ForumsStardock Forums

Hi The_Gear, please send me a ticket too. I have the exact problem beginning this week. Thank you!

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xueld
nmail
Join Date 06/2013
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Reply #11 February 3, 2015 5:38:10 PM
from Stardock ForumsStardock Forums

Please help to verify the recent windows upgrate patches, and let we know wihch one effect this issue.

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xiaoruiqiu01
Join Date 04/2014
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Reply #12 February 3, 2015 8:24:58 PM
from Stardock ForumsStardock Forums

Hi The_Gear, I have the same problem, my OS is Win 7, 64. Please send your solution to my email: xiaoruiqiu01@gmail.com

Thanks

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xueld
xueld
Join Date 12/2011
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Reply #13 February 3, 2015 8:32:25 PM
from Stardock ForumsStardock Forums

The_Gear, I have received your E-mail, and  tried your batch file, I think that batch file can only unistall Fences completely. After Fences uninstalled by that batch file, I tried to install Fences v.2.12/2.13 several times, but it is also the same problem as before. I can not move or create fences on desktop, it seems that I can not even touch those fences ondesktop.

Then my friends tried your batch file too, but the problem is not solved too.

I think the Fences problem on your PC is the same as our's. 

This is a common problem , pls try to find the solution.

Thanks.

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boli76
Join Date 02/2015
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Reply #14 February 3, 2015 11:16:12 PM
from Stardock ForumsStardock Forums

Exactly the same symptoms here.  Took place after a most recent windows upgrade patch was applied.

The_Gear, please let me know if the solution is available.

Thanks.

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sdrohan
Join Date 10/2012
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Reply #15 February 4, 2015 9:43:02 AM
from Stardock ForumsStardock Forums

Quoting xueld,
reply 13

I think the Fences problem on your PC is the same as our's. 

This is a common problem , pls try to find the solution.

That's the thing, we are not seeing it (and outside of this post, no one else is it would seem).  

Few things you need to be sure of:

-Fences is not locked: http://sd.stardock.com/sean/JingImages/2015-02-04_0940.png

-That you are running the current version, 2.13.  You do not need to install prior versions, just that one.

-And if the issue persists, that you are running the batch file as admin (not just under an account with admin privileges): 

http://sd.stardock.com/sean/JingImages/2015-02-04_0941.png

http://sd.stardock.com/zubaz/apps/Purge_Fences.bat

Then reboot.

When reinstalling, make sure you get the version from your account page (important):

https://store.stardock.com/myaccount/products

If that fails, it would be helpful if you could find what update caused your issue.

   

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Cis_Vont
Join Date 02/2015
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Reply #16 February 4, 2015 11:55:49 PM
from Stardock ForumsStardock Forums

suffering the exact same problem here, please send me a ticket as well.

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presstofanyihui
Join Date 11/2013
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Reply #17 February 5, 2015 4:31:25 AM
from Stardock ForumsStardock Forums

Anyone who have experienced the same problem, try deleting any 360 software. It might be another example of the company's malicious competition.

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xujie0987
Join Date 05/2014
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Reply #18 February 5, 2015 11:53:01 AM
from Stardock ForumsStardock Forums

I think the problem may be caused by 360 Safeguard. I recently updated it. I don't think it is the windows update's problem. Could you please look into this?

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sdrohan
Join Date 10/2012
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Reply #19 February 5, 2015 1:07:42 PM
from Stardock ForumsStardock Forums

Quoting xujie0987,
reply 18

I think the problem may be caused by 360 Safeguard. I recently updated it. I don't think it is the windows update's problem. Could you please look into this?

'360 Safeguard' seems to be (primarily) a localized Chinese security application (and likely the reason we are not seeing wide spread issues).  If you shut it down, as a test, are your Fences issues resolved?

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yusheng628
Join Date 07/2014
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Reply #20 February 5, 2015 6:55:29 PM
from Stardock ForumsStardock Forums

Quoting sdRohan,
reply 19


Quoting xujie0987,
reply 18

I think the problem may be caused by 360 Safeguard. I recently updated it. I don't think it is the windows update's problem. Could you please look into this?



'360 Safeguard' seems to be (primarily) a localized Chinese security application (and likely the reason we are not seeing wide spread issues).  If you shut it down, as a test, are your Fences issues resolved?

Shutting it down does not help. I uninstalled it and the issue resolved.

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silenticeluna
Join Date 02/2015
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Reply #21 February 6, 2015 1:24:25 AM
from Stardock ForumsStardock Forums

I had the exact same problem since a few days ago and after I just uninstalled 360 Safeguard, Fences is working correctly again.

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nmail
Join Date 06/2013
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Reply #22 February 6, 2015 10:17:07 AM
from Stardock ForumsStardock Forums

same to me， thanks!

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hk25
Join Date 04/2014
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Reply #23 March 25, 2015 11:49:59 AM
from Stardock ForumsStardock Forums

exactly the same problem on my computer as well

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sdrohan
Join Date 10/2012
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Reply #24 March 25, 2015 11:55:57 AM
from Stardock ForumsStardock Forums

Quoting hk25,
reply 23

exactly the same problem on my computer as well

And if you have 360 Safeguard, and disable it, does it then work?

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