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iKerry
iKerry
Join Date 12/2010
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Icons still jumping out of their fences

Some Icons don't stay in fences

January 4, 2015 6:52:11 PM from Stardock ForumsStardock Forums

Icons still jumping out of their boxes. Several months ago I asked about this problem and was advised to upgrade to version 2.13 which I did.

From View I unselect "Lock fences" and place icons in the fences and then select "Lock fences." It appears to work for a while and then one or two icons jump from inside one fence to the inside of another fence or to the desktop.

Suggestions?

Thanks, Kerry

Stardock Fences version 2.13 (via Manage Product Key the key has been activated)

Windows 8.1

fences
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iKerry
The_Gear
Join Date 10/2013
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Reply #1 January 5, 2015 1:32:43 PM
from Stardock ForumsStardock Forums

Please contact us here: https://esupport.stardock.com/index.php?/Tickets/Submit  

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iKerry
shinra358
Join Date 10/2012
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Reply #2 January 31, 2015 3:52:32 PM
from Stardock ForumsStardock Forums

I happen to come around these forums again because my desktop is getting cluttery. I remember reporting this same issue and getting a couple of tickets for it but the issue really never resolved and I just ended up uninstalling the program because of that. I hope it can be finally resolved so that I can install it again.

If Stardock can make a 360Desktop duplicate, I'd be fine with that too.

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iKerry
funnycreature
Join Date 06/2002
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Reply #3 February 12, 2015 10:30:08 AM
from Stardock ForumsStardock Forums

I submitted a ticket for a similar issue: My icons would jump the fence when saving. I later realized that I had the auto-arrange function for the desktop enabled. Unchecking it solved my issue.

EDIT: Unfortunately the problem still persists. Hoping to hear back from customer support. Cheers!

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iKerry
iKerry
Join Date 12/2010
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Reply #4 February 12, 2015 4:33:54 PM
from Stardock ForumsStardock Forums

I tried the, "Please contact us here: https://esupport.stardock.com/index.php?/Tickets/Submit " solution and it's working much better BUT they still pop out (about once a week) to the desktop or even inside another Fence. I can't recreate the problem at will.


Kerry

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iKerry
dago1
Join Date 03/2013
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Reply #5 February 15, 2015 4:39:46 AM
from Stardock ForumsStardock Forums

My desktop and fences Icons can't be moved...I understand you are charging $ for the upgrade to solve this problem...I am using 2.0 now...

Please respond...I don't like my desktop the way fences fix's  This desktop...Need answer now...Don't want to pay for upgrade...

 

DAGO1

 

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iKerry
shinra358
Join Date 10/2012
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Reply #6 February 15, 2015 8:51:04 AM
from Stardock ForumsStardock Forums

It's probably best to try the folder portals instead. Try organizing the items on your desktop in folders and then make the folder portals. Let's see how that works out.

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iKerry
The_Gear
Join Date 10/2013
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Reply #7 February 16, 2015 11:50:28 AM
from Stardock ForumsStardock Forums

dago1 - If you're desktop shortcuts cannot be moved, make sure you're using Fences 2.13. This is available to everyone as a trial or purchased copies via My Downloads.

https://store.stardock.com/login.aspx?ReturnUrl=/myaccount/products 

If any of you have the 360 software installed, there is a compatibility issue with it and Fences. Uninstalling the 360 software allows Fences to work again.

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