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ooichunkeat
ooichunkeat
Join Date 12/2013
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No serial no /order information in my account after change email

December 2, 2013 3:55:53 AM from Stardock ForumsStardock Forums

After change to new account, all my order information lost, anyone can help me?

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ooichunkeat
ooichunkeat
Join Date 12/2013
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Reply #1 December 2, 2013 3:56:42 AM
from Stardock ForumsStardock Forums

i submit the tickets since 2 days ago, but still no response from the support team

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ooichunkeat
ooichunkeat
Join Date 12/2013
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Reply #2 December 2, 2013 4:11:55 AM
from Stardock ForumsStardock Forums

any support team members here? Please help me look over my tickets GFU-277-39519

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ooichunkeat
neone6
Join Date 12/2010
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Reply #3 December 2, 2013 4:40:45 AM
from WinCustomize ForumsWinCustomize Forums

You WILL be helped !

Don´t worry

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ooichunkeat
Hankers
Join Date 04/2004
+545 moderator
Reply #4 December 2, 2013 4:44:52 AM
from WinCustomize ForumsWinCustomize Forums

Support is from Monday - Friday (9am-4pm) EST.

Someone will check your issue when they return to work.

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ooichunkeat
DrJBHL
Join Date 04/2002
+4281 moderator
Reply #5 December 2, 2013 5:08:56 AM
from WinCustomize ForumsWinCustomize Forums

Stardock support works 9-5 Eastern Time Zone, USA, Monday through Friday.

You will get a computer generated response DO NOT ANSWER THIS. Doing so will

kick your request to the end of the queue.

Wait until a real Support person writes to you. Respond only to that.

 

*Bows to quick draw McHankers.

 

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ooichunkeat
Gargabee
Join Date 09/2008
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Reply #6 December 2, 2013 8:40:40 AM
from Stardock ForumsStardock Forums

Quoting ooichunkeat,
reply 2

any support team members here? Please help me look over my tickets GFU-277-39519

Your ticket has been replied to. You should be all set now.

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