You knew the broadband was too good to be true

BoXXi.Keep an eye on that USB connection.What brand of device/modem are you using??Isn't it a combo cable/modem box??If you have any way of trying a different connection i.e. card or ethernet you might try that.Your cable company should be able to see your modem and potential problems with lines or hook-ups.I have a Westel DSL modem I am not using.Let me know if you would like to try it.

BoXXi,Yes the length of a USB cable could very well be your trouble.Can your cable company look at your modem from thier veiw-point and tell you if they see any noise or interference in your line??I am in Arkansas,USA and no amount of money or distance should keep your art out of circulation.For me,you are one of the best and I feel like we must get you sorted.Is your machine a late model??Can it handle high speed data transfer?If the cable you are refering to,running around your room,is a USB cable I think that might be it.Your cable company should be able to help a bit.I have tried to set up some home networks with the USB and have had lots of trouble.Thats the reason I am asking if you have any other way to get the broadband to your machine.You might try routing your modem all over your home with a Home Portal.Mine is made by 2wire.I have high speed internet thru my whole house thru the phone line.this option would enable you to plug in anywhere a phone line is with a HPNA phone line adapter thus eliminating the long USB cable run.Please keep us posted cause we really like what you do.I'm sure if we keep bumping this to the top a broadband guru will get you up if we can't.

Yes,USB cables come in many lengths.I am assuming this is what kind of cable you are using.Did your cable company come to your house to help you set this modem/tv-converter box up??Mine,Comcast,will come back as many times as it takes to get you on the highway.Will yours help you in this way??Is this the same computer you were using with your dial-up modem?If so there may be some settings that are still set to dial-up instead of LAN.As far as the understanding why your stuff,uploaded,is bad and other peoples suff,downloaded,seems fine probably has to do with your uploads going much slower and being pushed thru a USB cable too far.Have you noticed download speed increase since new modem?If so how fast?What does your cable co say your uploads speeds are??There are many tweaks and lots of info on Broadband at www.DSLreports.com.It has helped me lots.If we can't fix this with a shorter run to your computer with a shorter USB cable have them come fix you up.Also go to www.pcpitstop.com and run the download and upload test and tell us what you got.

if i'm not mistaken, isn't any usb line over something like...9 feet or so...a bad idea, in general?

thought i read something on that somewhere...hm...maybe i could get just a liiiiitle more vague, do you think?

Kinrik,you are correct.USB becomes unstable in 5 to 7 feet for high speed data transfer.Uploads for sure will suffer.

upload speed is not good.download speed is about all DSL is gonna do for you.I am betting your problem is in the long cable.Are the settings that you use to upload your work still set for dial-up by chance??

BoXXi,From the soundz of things,I think you need a shorter run from modem to machine.And call cable co and tell them your situation.That is, you got some clients in America that need your work and it must be fixed as soon as possible.From IE go to file then tools then internet options,then connection just to have a look-see.

Thanks Brazil, you have been a great help, I really appreciate it. I will get this fixed, don't worry. I've never let a computer beat me yet, and I don't intend to start now!
Thanks again, you're a star!

Come on mate ! help me as well !!!!!

please or else I might die !!!!!!!!!!!!!!!!!!!!!!!!!!!!

You're right of course paul, and I am going to call them in the morning. Incidentally, the small print says that they aren't liable for anything regarding speed of connection. They always cover their backs these guys.

I never heard of this before. I thought a connection was a connection.



Anyway I hope it gets fixed soon.
20 Meter cable??? sheesh!!!

BoXXi,If you see this I think it confirms to me what I have been telling you about the problem being at Stardock.Thank you Jobeleca for posting this or who knows how much more trouble we would have gone thru thinking it was on our end.I was thinking from the git-go it was the changes goin on right now at Stardock,,,Anyone else uploading havin trouble??Keep plans for the Ethernet card though,BoXXi,it is for sure a better way to transfer data high speed.