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Join Date 09/2013
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Pesky Purchase Icons

September 24, 2013 10:52:36 AM from Stardock ForumsStardock Forums

I was using a Trial version of Fences.  After expiration I started receiving pop-up windows related to Trial version expired and Purchase Fences pop-up. Uninstalled Trial version and purchased Fences 2.0 and installed.  Now, can't use Fences and still keep getting Trial version expired pop-ups and Purchase Fences pop-ups. 

Unistalled and re-booted PC several times now before re-installing.  Keep having same issues.  Seems like even though i unistall and re-install it still doesn't recognize new version.

Anyone else have this issue?

Thanks.

fences
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Philly0381
Join Date 11/2004
+844
Reply #1 September 24, 2013 11:01:46 AM
from WinCustomize ForumsWinCustomize Forums

What you might try is uninstall Fences again and run something like CCleaner to clean up left over stuff, clean out the registry also.  You can get a free version of CCleaner and it is easy to use.  Then reboot and reinstall Fences.  Hopefully that cleans things up for you.  

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Neil Banfield
Join Date 04/2001
+1111 sdemployee
Reply #2 September 24, 2013 11:11:37 AM
from Stardock ForumsStardock Forums

Have you actually entered your details in the unlock dialog provided?

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randallkeys
Join Date 09/2013
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Reply #3 September 24, 2013 11:26:22 AM
from Stardock ForumsStardock Forums

If you're referring to the information requested in the "Unlock Previous Purchase" option, then, yes I have entered this information.  When I try to enter this information I keep getting Incorrect e-mail or password.

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Gargabee
Join Date 09/2008
+100 sdsupport
Reply #4 September 24, 2013 5:02:34 PM
from Stardock ForumsStardock Forums

It is likely the activation process is being blocked by a firewall.

Please follow the steps at http://activate.stardock.com/ for manual activation.

If you run into trouble, please send us (support@stardock.com) the generated string or the text file (2240.txt) that was generated and we can try to resolve the issue.

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