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Island Dog
Island Dog
Join Date 06/2003
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Update: WinCustomize/Stardock Downtime

September 11, 2013 9:07:26 AM from WinCustomize ForumsWinCustomize Forums

Yesterday we performed some server maintenance during which that time many Stardock services were not available.  Situations occurred where this downtime was extended beyond the estimated time and our team were working tirelessly to get everything back up and running.

All sites and services are back.  If you are still seeing any issues like broken images please do a hard refresh on your browser a few times and try again.  If problems persist, please post in this thread only so we can investigate further.

We apologize for any inconvenience this may have caused, and appreciate your patience.

 

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Island Dog
Island Dog
Join Date 06/2003
+1048 sdemployee
Reply #1 September 11, 2013 3:47:47 PM
from WinCustomize ForumsWinCustomize Forums

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Island Dog
Uvah
Join Date 05/2006
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Reply #2 September 11, 2013 4:16:25 PM
from WinCustomize ForumsWinCustomize Forums

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Island Dog
DaveBax
Join Date 10/2007
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Reply #3 September 11, 2013 4:43:01 PM
from WinCustomize ForumsWinCustomize Forums

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Island Dog
doortech1
Join Date 12/2011
+251
Reply #4 September 11, 2013 5:34:07 PM
from WinCustomize ForumsWinCustomize Forums

I did not realize how attached I was to this site until yesterday when I tried to connect and got a 404 error on every page. Was lonely feeling. Glad you got things fixed, and I think, quickly also. Thanks to all who worked so hard.

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Island Dog
StevenAus22
Join Date 06/2010
+110
Reply #5 September 11, 2013 5:37:12 PM
from Elemental ForumsElemental Forums

Thanks Stardock, I got the 404 error so I just visited other sites and when I came back you were online again.  Good stuff!

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Island Dog
PoSmedley
Join Date 04/2005
+788
Reply #6 September 11, 2013 6:46:47 PM
from WinCustomize ForumsWinCustomize Forums

Not to complain, since I don't know what the maintenance was for, but the 'search' option is still severely broken. I like to use it when I want to find matching Rainlendars, docks, etc., and it's pretty hit and miss. Sometimes, nothing will come up at all and I use Google to find it, which refers me back to the page on WC where the skin is.

Don't know if you all are aware of this or not or if it is something that just isn't a priority...just thought I'd mention it.

 

 

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Island Dog
Frogboy
Join Date 03/2001
+2419 sdemperor
Reply #7 September 11, 2013 6:47:21 PM
from Elemental ForumsElemental Forums

We love you guys!

Also for anyone interested in what we're doing...

 

 

Spoilers...

 

 

 

 

 

 

 

 

Ok, it's not very interesting but we're moving our server arrays to SSDs.  The old servers are like circa 2006 hard drives.

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Island Dog
DaveBax
Join Date 10/2007
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Reply #8 September 11, 2013 7:06:16 PM
from WinCustomize ForumsWinCustomize Forums

Quoting Frogboy,
reply 7
Ok, it's not very interesting but we're moving our server arrays to SSDs.  The old servers are like circa 2006 hard drives.

That's great and thanks for letting us know the main reason. 

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Island Dog
RedneckDude
Join Date 04/2009
+2223
Reply #9 September 11, 2013 7:15:33 PM
from WinCustomize ForumsWinCustomize Forums

Quoting Frogboy,
reply 7
we're moving our server arrays to SSDs.

 

 

So, ultimately, this should make the site load faster, etc.? 

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Island Dog
teddybearcholla
Join Date 12/2002
+804
Reply #10 September 11, 2013 7:33:42 PM
from WinCustomize ForumsWinCustomize Forums

Thanks for all the hard work, guys!!!  And just what is an SSD? 

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DPCloud
Join Date 09/2008
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Reply #11 September 11, 2013 7:40:28 PM
from WinCustomize ForumsWinCustomize Forums

Solid state driver?

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Island Dog
storm347
Join Date 11/2003
+101
Reply #12 September 11, 2013 7:51:16 PM
from WinCustomize ForumsWinCustomize Forums

great work guys

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Island Dog
DaveBax
Join Date 10/2007
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Reply #13 September 11, 2013 7:52:41 PM
from WinCustomize ForumsWinCustomize Forums

Quoting teddybearcholla,
reply 10
SSD

Don said it but here is a bit more.

http://en.wikipedia.org/wiki/Solid-state_drive

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Island Dog
teddybearcholla
Join Date 12/2002
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Reply #14 September 11, 2013 8:33:10 PM
from WinCustomize ForumsWinCustomize Forums

Thank you DP And Dave!!  

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Island Dog
davrovana
Join Date 05/2009
+61
Reply #15 September 11, 2013 10:32:51 PM
from Elemental ForumsElemental Forums

You don't know how much you love something until you lose it.

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Island Dog
BoXXi
Join Date 03/2001
+393
Reply #16 September 12, 2013 7:49:52 AM
from WinCustomize ForumsWinCustomize Forums

Thanks guys!! Everything is good again.....

 

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Island Dog
Gaspershooters
Join Date 08/2008
+35
Reply #17 September 12, 2013 8:27:46 AM
from WinCustomize ForumsWinCustomize Forums

Quoting PoSmedley,
reply 6

Not to complain, since I don't know what the maintenance was for, but the 'search' option is still severely broken. I like to use it when I want to find matching Rainlendars, docks, etc., and it's pretty hit and miss. Sometimes, nothing will come up at all and I use Google to find it, which refers me back to the page on WC where the skin is.

Don't know if you all are aware of this or not or if it is something that just isn't a priority...just thought I'd mention it.

 

 

Yes,the search engine WC has implemented is unusable. The end result is worse than Google's. 

 

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Island Dog
Uvah
Join Date 05/2006
+874
Reply #18 September 12, 2013 11:13:44 AM
from WinCustomize ForumsWinCustomize Forums

I felt like the world had vanished. Boo hoo...

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Wizard1956
Join Date 01/2008
+2202
Reply #19 September 12, 2013 11:19:41 AM
from WinCustomize ForumsWinCustomize Forums

Quoting Gaspershooters,
reply 17
Yes,the search engine WC has implemented is unusable. The end result is worse than Google's.

The old search function was faster, easier to use and yeilded far better results, imho.

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Island Dog
Island Dog
Join Date 06/2003
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Reply #20 September 12, 2013 12:04:06 PM
from WinCustomize ForumsWinCustomize Forums

What search engine are you referring to?  The skin search has not changed.

 

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Wizard1956
Join Date 01/2008
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Reply #21 September 12, 2013 12:24:58 PM
from WinCustomize ForumsWinCustomize Forums

The forums search function I used to use to find answers for people. The old way would find old posts that were relevent to my search, the one that it uses now just finds clutter, that I have to wade through to find the correct posts, which is partly why I'm not as helpful as I once was. (That and a lack of time on my part)

 Sorry, I should have been more specific. I rarely use the skin search.

 

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RedneckDude
Join Date 04/2009
+2223
Reply #22 September 12, 2013 12:28:23 PM
from WinCustomize ForumsWinCustomize Forums

Slacker....

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Island Dog
PoSmedley
Join Date 04/2005
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Reply #23 September 12, 2013 8:45:00 PM
from WinCustomize ForumsWinCustomize Forums

Quoting Island Dog,
reply 20
What search engine are you referring to?

The ability to search for skins.

If you type in skin names like 'Fabre' for instance, it will return 'No results found'.

(*Tried to post image but forums won't let me?)

 

If you Google Fabre Windowblind, you get the link to the WC page it is on.

https://www.wincustomize.com/explore/windowblinds/4626/page/6

 

This tends to happen with older skins, but you would be surprised how many skins done within the past few years this happens with. Not only does the windowblind not come up but it doesn't show the Rainy's, docks, etc. In some cases, you get the windowblind but none of the other matching skins that ARE in the WC gallery.

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RedneckDude
Join Date 04/2009
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Reply #24 September 12, 2013 9:13:06 PM
from WinCustomize ForumsWinCustomize Forums

I agree with Po. I see this all the time, even looking for my own skins.

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Island Dog
Island Dog
Join Date 06/2003
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Reply #25 September 12, 2013 9:14:59 PM
from WinCustomize ForumsWinCustomize Forums

Quoting Wizard1956,
reply 21

The forums search function I used to use to find answers for people. The old way would find old posts that were relevent to my search, the one that it uses now just finds clutter, that I have to wade through to find the correct posts, which is partly why I'm not as helpful as I once was. (That and a lack of time on my part)

 Sorry, I should have been more specific. I rarely use the skin search.

 

The new forum search is much better than the Google one as I extensively tested many search scenarios.  The key is using the menus.

 

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