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No icons or fences by start windows 8 desktop

fences
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peterschmidt1
DeanosT
Join Date 10/2013
0
Reply #26 November 29, 2013 5:50:52 AM
from Stardock ForumsStardock Forums

I'm using Windows 8.1 Pro x64.Just upgrade to Fences 2.12 beta and still have the same issue.

 

Doesn't matter how long I leave the desktop, no Fences or Icons are show.

I can start apps from the the start bar and use them, but desktop icons will only shw up when I right-click on the desktop.

 

I don't have any other stardock products installed, only Fences.

 

Please help guys as this is really annoying every time you boot your PC.

 

 

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peterschmidt1
Dejan-G
Join Date 10/2013
+2
Reply #27 December 8, 2013 8:10:27 AM
from Stardock ForumsStardock Forums

Hello to everybody!

 

Related to missing desktop icons at windows startup...

 

I found out that windows 8 maybe have bug with missing desktop icons. You could read about this bug at winaero.com:

http://winaero.com/blog/bug-desktop-turns-black-in-windows-8-1/

 

br, Dejan

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peterschmidt1
DeanosT
Join Date 10/2013
0
Reply #28 April 28, 2014 3:13:23 PM
from Stardock ForumsStardock Forums

Hi guys,

Any progress on getting this issue sorted yet?

Very annoying every time to right click at EVERY boot up!



Any new BETA's or something we can try yet?

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peterschmidt1
cyberirakli
Join Date 02/2013
0
Reply #29 April 28, 2014 6:27:26 PM
from Stardock ForumsStardock Forums

Quoting DeanosT,
reply 28
Hi guys,

Any progress on getting this issue sorted yet?

Very annoying every time to right click at EVERY boot up!



Any new BETA's or something we can try yet?

 

Nothing! Absolutely nothing! No explications nor excuses.

Successfully uninstalled. I will never buy products of "Stardock".

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peterschmidt1
DeanosT
Join Date 10/2013
0
Reply #30 April 29, 2014 5:41:37 AM
from Stardock ForumsStardock Forums

So sad this because it is a wonderful product and cost me a fortune to buy it!


Come on StarDock?!?!?!

What's going on here?

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peterschmidt1
Gargabee
Join Date 09/2008
+100 sdsupport
Reply #31 April 29, 2014 8:31:31 AM
from Stardock ForumsStardock Forums

Anyone still having this issue should open a support ticket with us if you have not already. 

Please download and run the following utility:

http://sd.stardock.com/SDSupportTool.exe

This is a tool that we use to gather relevant log files and basic information about your computer. Once the utility finishes running, please attach the .zip file it creates on the desktop when you create a ticket here.

This information will be forwarded to the developers so we can try to find a resolution ASAP.

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peterschmidt1
DeanosT
Join Date 10/2013
0
Reply #32 April 29, 2014 9:50:11 AM
from Stardock ForumsStardock Forums

But it is EVERY user with Windows 8 or higher, not just us!

Haven't you guys been reading your own forums and MANY other forums about this issue?

Surely hundreds of people have already sent you stuff....


Am I wrong?

 

I will send the info, but not going to open tickets.

Is there an email I can send the file to?

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peterschmidt1
Gargabee
Join Date 09/2008
+100 sdsupport
Reply #33 April 29, 2014 10:23:14 AM
from Stardock ForumsStardock Forums

It is most definitely not EVERY user of Windows 8 or higher. It is a notable minority. We have not seen a ticket on this issue lately and when we do it is for older versions of Fences. You can email the info to support@stardock.com

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peterschmidt1
DeanosT
Join Date 10/2013
0
Reply #34 April 29, 2014 10:35:16 AM
from Stardock ForumsStardock Forums

No problems....
I ran the support thing.

Are there any particular files in there that you guys need?

Sorry, but just not sure why you need to every directory and file structure that is on my PC...
Just a bit too much personal stuff for me to be sending out to you guys.

If you let me know which files you need in particular, I will gladly send them along.



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peterschmidt1
Gargabee
Join Date 09/2008
+100 sdsupport
Reply #35 April 29, 2014 10:41:13 AM
from Stardock ForumsStardock Forums

The support tool does not collect info on every file and folder structure on your machine. What we would need, at the very least, is sdreg, dxdiag, sysinfo, and taskmem.

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peterschmidt1
DeanosT
Join Date 10/2013
0
Reply #36 April 29, 2014 11:33:45 AM
from Stardock ForumsStardock Forums

Thanks for the help Gargabee.
I have sent the mail through with the complete file attached.

Please let us know if you find a solution to the problem ASAP.

Thanks again.


 

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peterschmidt1
SaliesBuzz
Join Date 09/2012
0
Reply #37 April 29, 2014 12:42:04 PM
from Stardock ForumsStardock Forums

Problem was resolved for me with Fences 2.12.

I am running Windows 8.1 Enterprise 64bit.

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peterschmidt1
DeanosT
Join Date 10/2013
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Reply #38 April 29, 2014 12:48:06 PM
from Stardock ForumsStardock Forums

Nope... Still not working for me.

Windows 8.1 Update 1 Pro.

Fences 2.12

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peterschmidt1
Eugene Robbins
Join Date 11/2001
0
Reply #39 September 2, 2014 7:38:23 AM
from Stardock ForumsStardock Forums

I just installed fences 2.13 on my windows 8.1 computer and had the same problem. After two days of reading and head scratching, I checked my "start-up" items and Fences was disabled as a start up item. I enabled it to load on start up and all is well now.

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peterschmidt1
mikkeee70555
Join Date 01/2013
0
Reply #40 September 2, 2014 7:44:43 AM
from Stardock ForumsStardock Forums

Eugene, Thanks for the solution! It worked for me. Whey wouldn't someone from Stardock post this????

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peterschmidt1
Eugene Robbins
Join Date 11/2001
0
Reply #41 September 2, 2014 9:49:39 AM
from Stardock ForumsStardock Forums

Mikkee I do not know. I almost hated to make this post .......... but it worked for me and I have been battling it for three days now. I am going ahead and buy the program when the trial runs out!
Thanks for your post!
We have ours working right now tho!
Have a great day!

 

 

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peterschmidt1
cyberirakli
Join Date 02/2013
0
Reply #42 September 2, 2014 12:49:11 PM
from Stardock ForumsStardock Forums

Thanks for sharing info but in my case it does not work. Still need right/left mous button click to load icons.

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peterschmidt1
maxer221
Join Date 11/2007
0
Reply #43 September 24, 2014 11:29:00 AM
from Stardock ForumsStardock Forums

This is so frustrating. I've tried everything, but the only solution for me is right-clicking on the desktop or starting windows explorer.

 

I'm not going to stop using the software because of this--yet--but it really is annoying.

 

Windows 8.1 64 Fences 2.13.

 

m

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peterschmidt1
iminyyc
Join Date 11/2014
0
Reply #44 November 19, 2014 4:12:24 PM
from Stardock ForumsStardock Forums

Glad I'm not the only one with this.

I have a brand new laptop running Win8.1-64 and Fences 2.13

I've tried adding fences.exe to startup, but that didn't help.

Surely there has to be a solution for this? 

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peterschmidt1
iminyyc
Join Date 11/2014
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Reply #45 November 19, 2014 4:29:38 PM
from Stardock ForumsStardock Forums

Sadly this didn't work for me.

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peterschmidt1
The_Gear
Join Date 10/2013
+98 sdsupport
Reply #46 November 20, 2014 10:10:26 AM
from Stardock ForumsStardock Forums

Can you send us a support ticket about this iminyyc?

https://esupport.stardock.com/index.php?/Tickets/Submit 

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peterschmidt1
RonRock
Join Date 12/2012
0
Reply #47 December 12, 2014 5:54:43 PM
from Stardock ForumsStardock Forums

I am also having this issue. WIN 8.1 Fences 2.11

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peterschmidt1
The_Gear
Join Date 10/2013
+98 sdsupport
Reply #48 December 15, 2014 8:05:29 AM
from Stardock ForumsStardock Forums

RonRock - Update to v2.13 from your My Downloads page: https://store.stardock.com/login.aspx?ReturnUrl=/myaccount/products 

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peterschmidt1
maxer221
Join Date 11/2007
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Reply #49 December 15, 2014 5:35:18 PM
from Stardock ForumsStardock Forums

I am still having this problem; the only way I have gotten fences to work at all (short of right clicking the desktop or starting explorer.exe) is to force fences to start delayed.

This isn't really a satisfactory solution, as everything else is up and running on my computer(s) and I have to wait for fences.

This is a very frustrating situation.

m

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peterschmidt1
The_Gear
Join Date 10/2013
+98 sdsupport
Reply #50 December 16, 2014 8:00:41 AM
from Stardock ForumsStardock Forums

maxer221 - We have this logged with the developers and in the meantime have that work around.

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