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Carl
Carl
Join Date 04/2006
+1

WindowsBlings Crashing Explorer

January 2, 2013 1:23:18 PM from Stardock ForumsStardock Forums

I have just reinstalled WindowsBlinds on my PC and when trying to install a skin I get a catastrophic failure of Explorer. Its so bad I have to reboot into safe mode and remove Blinds entirely to use my PC again. Details below:

 

Your computer has a Windows Experience Index base score of 7.6
Your Windows Graphics Experience score is 7.9

WindowBlinds version : WindowBlinds 7.42 (325 - Windows 7 Edition) - 64 bit OS

WindowBlinds is installed correctly on this PC
WindowBlinds appears to be activated on this PC
(Generic PnP Monitor) 1 is attached to AMD Radeon HD 7900 Series

Wblind.dll 2012/07/13 13:23:20
Wblind64.dll 2012/07/13 13:24:18
Wbsrv.dll 2011/09/26 15:10:56
SevenConfig.exe 2012/07/09 17:44:31
Wbload.exe 2010/10/20 16:08:35
Wbhelp.dll 2011/10/04 10:01:37
Tray.dll 2009/10/23 20:12:19
Wbload.dll 2010/06/07 15:59:25
Screen.exe 2010/06/07 15:59:43

 

There is no crash log from the program itself that I can find.

windowblinds
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Carl
ZubaZ
Join Date 11/2001
+917 sdemployee
Reply #1 January 2, 2013 1:26:22 PM
from Stardock ForumsStardock Forums

You should contact Stardock support

support@stardock.com

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Carl
firas_terminator
Join Date 01/2013
0
Reply #2 January 30, 2013 9:38:44 AM
from WinCustomize ForumsWinCustomize Forums

I have exactly she same issue...

Is there any other generic way to fix it without having to contact support@stardock.com?

 

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Carl
ZubaZ
Join Date 11/2001
+917 sdemployee
Reply #3 January 30, 2013 10:06:41 AM
from Stardock ForumsStardock Forums

If we don't know the issue . . we can't fix it.

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Carl
Uvah
Join Date 05/2006
+874
Reply #4 January 30, 2013 10:46:17 AM
from WinCustomize ForumsWinCustomize Forums

That's what support is for. Send an email to support@stardock.com but wait for an answer. Don't send another because it will be kicked back to the end of the line. If anyone can fix it they can...trust me.

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