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grandma_cyndi
grandma_cyndi
Join Date 12/2012
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Purchased Fences but can't register it

December 19, 2012 8:10:55 PM from Stardock ForumsStardock Forums

I purchased Fences but am unable to get it to register.  I've tried following the instructions but am getting very frustrated.  I created a support ticket a week ago but haven't heard from anyone.  TNW-410-62224

Also, this version of Fences seems to have caused my second moniter to not recognize the Windows+D command to minimize everything to show the desktop.  This is very inconvienent, is there a fix for this?

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grandma_cyndi
Neil Banfield
Join Date 04/2001
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Reply #1 December 19, 2012 8:20:15 PM
from WinCustomize ForumsWinCustomize Forums

I assume you are clicking the unlock fences button on the purchase screen?

At that screen you should just enter your e-mail address that you purchased under and your password and it should activate the product for you.

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grandma_cyndi
1232123
Join Date 10/2011
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Reply #2 December 19, 2012 10:15:09 PM
from WinCustomize ForumsWinCustomize Forums

Wish I could help. (three tickets, no word). Hope it gets resolved for you, soon. ♥

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grandma_cyndi
keesio
Join Date 12/2012
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Reply #3 December 19, 2012 10:52:13 PM
from Stardock ForumsStardock Forums

I have the same issue. Posted earlier today and e-mailed support. Hopefully a response will come soon.

https://forums.stardock.com/438423

 

 

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grandma_cyndi
1232123
Join Date 10/2011
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Reply #4 December 19, 2012 10:56:20 PM
from WinCustomize ForumsWinCustomize Forums

Aw yea. Mine was, I guess, on the 11th then the 14th. Then another one earlier today. I think. Anyhow.

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grandma_cyndi
ZubaZ
Join Date 11/2001
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Reply #5 December 20, 2012 10:18:39 AM
from Stardock ForumsStardock Forums

Quoting Matchbook,
reply 5
Mine was, I guess, on the 11th then the 14th. Then another one earlier today. I think. Anyhow
Multiple tickets don't make anythign move faster.  

Your issue should be resolved though.

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grandma_cyndi
ZubaZ
Join Date 11/2001
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Reply #6 December 20, 2012 10:20:54 AM
from Stardock ForumsStardock Forums

Quoting keesio,
reply 3
I have the same issue. Posted earlier today and e-mailed support. Hopefully a response will come soon.

https://forums.stardock.com/438423

Your ticket has been responded to.

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grandma_cyndi
dmstumpf
Join Date 12/2012
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Reply #7 December 20, 2012 10:12:17 PM
from Stardock ForumsStardock Forums

I'm having the same problem. Open ticket for almost a week now, and I haven't received a response since Monday. These guys must be super busy or something. Wish I could find a telephone number to call.

#RWJ-855-27647

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grandma_cyndi
ZubaZ
Join Date 11/2001
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Reply #8 December 21, 2012 8:29:02 AM
from WinCustomize ForumsWinCustomize Forums

Quoting dmstumpf,
reply 7
I'm having the same problem. Open ticket for almost a week now, and I haven't received a response since Monday. These guys must be super busy or something. Wish I could find a telephone number to call.

#RWJ-855-27647
You should be set now.

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