Cannot unlock product - login not recognized

I purchased a copy of fences. I installed it and am trying to unlock it with the serial number I received. But it does not recognize my login info. I know it is correct because i successfully logged into this forum just fine. What is the issue?

fences

Locked Post

Advanced Search

Watch this post

Do not email me updates for this post Email me updates for this post

Successfully updated karma reason!

Hi keesio

how did you purchased the product? (i.e.: bank debit card, visa, PayPal)

If you paid by PayPal, you need too use your email that you used for PayPal login account.

if you used a different email than you used to login to Forum's, you can contact Stardock Support and they can get your email addresses merged.

Cheers

GigaByte69

Support Link: https://www.stardock.com/support/?from=nav

Successfully updated karma reason!

Hi,

Thanks for the quick reply. I purchased via paypal. The e-mail I used for paypal is the same as the one I used for my stardock account.

I'll contact support.

Thanks

Successfully updated karma reason!

Update: I was able to unlock the product. I believe the issue was related to the proxy server.

Successfully updated karma reason!

Sign Up or Login and this ad disappears!
There are many great features available to you once you register. Sign Up for a free account and browse the forums without ads.