Search

Forum Home | Login

phil70555

Join Date 11/2012

0

Where's the Support?

I have purchased Fences and twice so far have submitted a support email request. All I get back is unhelpful "automated" replies giving me a ticket number. Thats it.

I have a simple question that needs an answer. Why after about 1 week do I not have one helpful response?

The best software is useless without good support.

Phil

fences

Locked Post

Advanced Search

Watch this post

Do not email me updates for this post Email me updates for this post

Successfully updated karma reason!

Jafo

Join Date 03/2001

+1847

Click Master - Received 10,000 clicks from shared links to my posts

Popular Poster - Received 5,000 clicks from shared links to a single post

Center of Attention - Received referrals from 1,000 websites, for single post

Precious - Received 1,000 Total Karma

Experienced Artist - Submitted 100 works of art to WinCustomize

Experienced Poster - Created 500 Posts

Super Active Commenter - Replied over 1,000 times

Mentor - Gave 100 Karma

Sensei Skinner - A master WinCustomize contributor and mentor

Elite Skinner - A true WinCustomize guru

There are 'several people' who have managed recently to have issues with some of the software so you will need to be a little patient.

If it's a 'simple question' it possibly can be answered here instead...

Successfully updated karma reason!

ZubaZ

Join Date 11/2001

+917

Click Master - Received 10,000 clicks from shared links to my posts

Popular Poster - Received 5,000 clicks from shared links to a single post

Referral Master - Received referrals from 500 websites, for single post

Master Motivator - Gave 1000 Karma

Super Active Commenter - Replied over 1,000 times

Adored - Received 500 Total Karma

Advanced Poster - Created 100 Posts

Artist - Submitted 5 works of art to WinCustomize

Sensei Skinner - A master WinCustomize contributor and mentor

Elite Skinner - A true WinCustomize guru

Support has responded, happy Monday.

Successfully updated karma reason!

Welcome Guest! Please take the time to register with us.

There are many great features available to you once you register, including:

Richer content, access to many features that are disabled for guests like commenting and posting on the forums.
Access to a great community, with a massive database of many, many areas of interest.
Access to contests & subscription offers like exclusive emails.
It's simple, and FREE!

Sign in or Create Account

View all recent posts

Mark all posts as read Delete cookies created by the forum Return to Top

Stardock Forums v Server Load Time: Page Render Time: