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Em500
Em500
Join Date 10/2012
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Fences 2 - 'Configure Fences' not doing anything

October 6, 2012 8:49:14 AM from Stardock ForumsStardock Forums

Hi

I have uninstalled Fences Pro and installed 2.

When right clicking on an empty desktop area I see 'Configure Fences' and 'More Fences features' below that.

When I select 'Configure Fences' I see an egg timer for a split second and then nothing.

When I select 'More fences features' I am able to move into the next menu 'Click below to learn about what else Fences has to offer' however none of the items work when I click on them.

I have rebooted twice but still get nothing.  Fences seems to be working because I can draw a rectangle on my desktop and get the 'Create fence here' option and it creates the fence however I am not able to do much else.

Fences Pro worked fine.

I am running XP SP3 fully updated and well managed.

Nvidia GeForce GT 220

3GB Ram

 

fences
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Em500
Em500
Join Date 10/2012
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Reply #1 October 6, 2012 12:11:00 PM
from Stardock ForumsStardock Forums

Just wanted to say that Im happy to run any test that you may feel appropriate - I love Fences and was really excited to try 2.0.  My PC runs Norton Ghost so I can easily restore things back if something goes wrong.

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Em500
DrJBHL
Join Date 04/2002
+4263 moderator
Reply #2 October 6, 2012 12:35:53 PM
from WinCustomize ForumsWinCustomize Forums

Em500, Support is off on the weekends. I'll try to get this thread moved to the Support Forum later.

You can email support at support@stardock.com and then save the automated reply and wait for a real support person to answer you, or your request will be kicked to the end of the queue.

Please try to limit your posts on this to one place. Making numerous posts won't get you help any faster.

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Em500
Em500
Join Date 10/2012
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Reply #3 October 6, 2012 1:08:57 PM
from Stardock ForumsStardock Forums

Thanks DrJBHL, as I said in the other forum - I didn't realise the two areas had a connection, apologies for that.

I have sent an email as you advised, Im ready to do whatever testing is required as I cant wait to start using the new features.

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Em500
DrJBHL
Join Date 04/2002
+4263 moderator
Reply #4 October 6, 2012 3:23:08 PM
from WinCustomize ForumsWinCustomize Forums

Quoting Em500,
reply 3
apologies for that

None needed, Em500. I bookmarked this thread to bring to Support's attention come Monday. 

Please be patient as Mondays are hectic in Support, but they're great folks who really wish to help.

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Em500
mmcginnis
Join Date 09/2012
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Reply #5 October 6, 2012 3:55:24 PM
from Stardock ForumsStardock Forums

Just wanted to say I'm having the same problem with Fences Pro. I had Fences installed previously and tried to install Fences Pro over it. It installed fine but when I went to configure Fences it gave an egg timer for a few seconds, then nothing. I can double-click the desktop to hide / show icons, so Fences is running, but I can't get into the configuration options.

I'm on Windows XP SP 3, 32bit, with the latest .NET stuff (just updated this morning) and Windows Security Essentials as anti-virus. I uninstalled Fences, deleted from registry, deleted from Program Files & Application Data, restarted and reinstalled multiple times - nothing seems to fix it. Any help you can give me would be much appreciated! 

Thanks,

Michelle

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Em500
DrJBHL
Join Date 04/2002
+4263 moderator
Reply #6 October 6, 2012 4:58:18 PM
from WinCustomize ForumsWinCustomize Forums

mmvginnis, type Fences Pro in your search box, or create a shortcut to Fences.exe and put it in a dock or in your quick start bar... then just click it... should open the config window.

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Em500
ZubaZ
Join Date 11/2001
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Reply #7 October 6, 2012 6:14:30 PM
from Stardock ForumsStardock Forums

Support is aware...will look into it during the work week.

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Em500
mmcginnis
Join Date 09/2012
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Reply #8 October 6, 2012 7:57:47 PM
from Stardock ForumsStardock Forums

DrJBHL, thanks! I tried that but opening fences.exe has the same result - brief hourglass, then nothing. 

Thanks Zubaz, will wait for Monday.

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Em500
DrJBHL
Join Date 04/2002
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Reply #9 October 6, 2012 8:24:42 PM
from WinCustomize ForumsWinCustomize Forums

Zubaz is just the guy to help you folks. Thanks for dropping by, Zu.

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Em500
davidfinch
Join Date 12/2008
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Reply #10 October 10, 2012 4:54:47 PM
from Stardock ForumsStardock Forums

I'm am having a similar problem on Windows 7 home premium 64bit .  Right clicking on the desktop, then selecting configure fences brings up an empty control panel window 'Control Panel\Appearance and Personalization\Fences'.  Running fences.exe directly has the same result.

Now I have to uninstall and go back to Fences Pro because everything is currently broken in Fences 2.  Shame, because these new features have been on my wish list for a long time now.

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Em500
ZubaZ
Join Date 11/2001
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Reply #11 October 10, 2012 5:19:45 PM
from Stardock ForumsStardock Forums

Quoting davidfinch,
reply 11
I'm am having a similar problem on Windows 7 home premium 64bit .  Right clicking on the desktop, then selecting configure fences brings up an empty control panel window 'Control Panel\Appearance and Personalization\Fences'.  Running fences.exe directly has the same result.

Now I have to uninstall and go back to Fences Pro because everything is currently broken in Fences 2.  Shame, because these new features have been on my wish list for a long time now.
Before you do that, email support so we can see what's going on and possibly fix it.

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Em500
PoussinBleu
Join Date 06/2012
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Reply #12 December 12, 2012 8:59:33 AM
from Stardock ForumsStardock Forums

Do you find a solution ? I have the same problem : Nothing works (cannot create or delete fences, cannot add icons to a existing fences, cannot even access to the fence configuration window, ...)

 

Please help.

Tks 

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Em500
craisin
Join Date 03/2012
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Reply #13 December 27, 2012 8:04:36 AM
from Stardock ForumsStardock Forums

Yes, I too am having the same problem under Windows XP SP3.

I have also noticed that System Restore and "Big Fish Games Manager" are not functioning correct;y
(but whether this is due to Fences 2 or not I have not yet ascertained). 

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Em500
wretro
Join Date 10/2006
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Reply #14 July 17, 2015 11:31:33 AM
from Stardock ForumsStardock Forums

Had this problem after updates on Windows 7 64 bit. Try right clicking the Fences.exe icon, select properties, then compatibility and mess with the settings. For my fences to work I had to check "Run this program in compatibility mode for:" and I selected "Windows 7". It seems that an update to my system made it behave differently than the original Windows 7 OS.

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Em500
Jafo
Join Date 03/2001
+1846 sdemployee
Reply #15 July 17, 2015 12:04:58 PM
from WinCustomize ForumsWinCustomize Forums

wretro by name...[w]retro by nature..... This thread/issue is 3 years old...means the OP's problem is both old and sorted...

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Em500
kev20
Join Date 07/2015
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Reply #16 July 19, 2015 10:49:28 AM
from Stardock ForumsStardock Forums

That worked for me...thanks

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