NOTE - Below is a copy of the email I sent to Stardock support yesterday.
Today, I found this forum thanks to a user in your IRC channel, so I'm
posting this support request here as well, because I doubt that the regular
support staff is properly equipped to receive beta test feedback. I've
updated the email slightly from the one I sent to support yesterday to
reflect things I noticed since then.
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I'm not certain where to submit bug reports for the current beta test of
Multiplicity 2.0, and I can't seem to find a beta forum that lists
currently known issues. As such I apologize if I am sending this bug
report to the wrong place, and I also apologize if I am reporting issues
that are already known. If I should be sending bug reports somewhere else,
please let me know?
I've got three systems arranged in a row, and a system below the center
system. The system on the far right is the primary.
O O O <-Primary
O
The top three systems are connected via Cat6 cable to a HP Procurve gigabit
switch. The bottom system (The OQO) is connected via Wireless N.
The 2.0 beta of Multiplicity seems to lose connection to the secondary
computers on occasion. It's generally only for a second or two and then
control returns. This is accompanied by a taskbar popup that indicates the
connection was lost and then restored. This did -not- happen in the
previous version of Multiplicity that I just upgraded from. For testing
purposes, I set up continuous pings from my primary PC to the secondary
systems, and during the periods of time that Multiplicity disconnected, the
ping tests didn't show any drops or even an increase in ping time. I
performed several tests, uninstalling the new Multiplicity, restarting each
computer, reinstalling the old one, and testing for a while. The drops
definitely do not happen with the old Multiplicity, and they start
happening again when I reinstall the new one. -- Update -- Today, the
drops haven't been happening at all. I cannot say with confidence if
the drops are a Multiplicity issue, or not.
The mouse control works well, but I find that (A) the Scroll Lock toggle to
lock to a specific PC won't toggle consistently unless your mouse is on the
master PC screen. On the secondary systems, scroll lock doesn't seem to
always work. It's intermittent and somewhat infrequent, however, and might
be hard to duplicate. If I can come up with way to consistently duplicate
the symptoms I will let you know.
The keyboard control seems to give me the most trouble. Sometimes, even
though I have moved the mouse to one of the secondary screens, the keyboard
input continues to be directed to the primary computer. I haven't been
able to identify why this is happening, but it happens frequently enough
that I keep an extra keyboard and mouse around to connect one of the other
PCs just in case. When this is happening, occasionally one or two of the
letters will be send to the target PC. During the time that this is
happening, mouse control on the secondary machines continues to work fine.
Pressing Control three times causes the single-pc / all PCs function to
toggle (I hear the beeps) but it doesn't change anything - Input continues
to only go the primary PC regardless of which PC currently has focus.
The ability to just drag items between desktops is *fantastic*. It's a
little bit inconsistent, though, as sometimes the icon you are dragging
just kind of "stops" at the border between workstations and the mouse
pointer keeps going. (I'm not holding down any keys when attempting
to drag and drop) Also, sometimes the copy and paste functionality
doesn't work. I haven't noticed a common thread with regard to what makes
those functions fail. They work most of the time.
Occasionally the "Lock on full screen application" mode will lock the mouse
to the current PC even if there isn't a full screen application running.
The sound transfer functionality (Which basically appears to be Acoustic
Bridge?) works flawlessly, I haven't encountered any problems there.
If I was to make a suggestion, I would say that giving the users more
choice with regard to setting up what hotkeys they would like to use would
be nice. For example, I'd to be able to choose something other that
pressing control three times to toggle multi PC input, and to be able to
pick what key I want to toggle screen locking instead of scroll lock. Your
best competition is a program called Input Director - It offers a robust
system where you can set up specific macros (for lack of a better term)
which will execute specific commands on specific workstations. (For
example, when I was using Input Director with a multiple desktop manager, I
had a single keystroke (the ~ key) which automatically sent that command to
all workstations, causing each one to switch from Desktop 1 to desktop 2.
I can do the same thing with Multiplicity, but I have to press control
three times, then press the tilde key, then press control three more times
to turn it off. That's a seven keystroke process that I was able to
accomplish with one keystroke using Input Director.
Anyhow, thanks for the Multiplicty update. The new features are great, I
think it just needs a bit more polish and it'll be the best mutliPC/single
keyboard product in the world.