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joseg5002
joseg5002
Join Date 06/2012
0

Dextop X wont load please help

wont start windows 7 SFC /scannow came back ok still wont work

July 7, 2012 7:53:46 PM from WinCustomize ForumsWinCustomize Forums

window 7 pro amd 990fx 16gb ram 1600 3tb hardrive sli nvidia 550ti x 2 all update clean protected was working all of a suden stopped working did nothing error is

 

Description
Faulting Application Path: C:\Program Files (x86)\Stardock\Object Desktop\DesktopX\DesktopX.exe

Problem signature
Problem Event Name: BEX
Application Name: DesktopX.exe
Application Version: 0.0.0.0
Application Timestamp: 4eeda906
Fault Module Name: DesktopX.exe
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4eeda906
Exception Offset: 00032efc
Exception Code: c0000409
Exception Data: 00000000
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 8ecd
Additional Information 2: 8ecd7c5d0625914bcdf3183bca5a3976
Additional Information 3: 119d
Additional Information 4: 119db16d68d8ab439f2b097317918d53

Extra information about the problem
Bucket ID: 2923567194

 

can anyone help i have no clue? please

 

running 3.96 beta version latest desktop x

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joseg5002
Wizard1956
Join Date 01/2008
+2202
Reply #1 July 7, 2012 8:50:32 PM
from WinCustomize ForumsWinCustomize Forums

I'd uninstall it, run a reg cleaner  and reinstall.

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joseg5002
DrJBHL
Join Date 04/2002
+4270 moderator
Reply #2 July 7, 2012 9:10:23 PM
from WinCustomize ForumsWinCustomize Forums

I would unload DX and configure it to prevent it from running on boot, and run  chkdsk /f /r  (cmd>Run as Administrator).

If you can't prevent it from running, boot to safe mode and then run the chkdsk /f /r as above.

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joseg5002
RedneckDude
Join Date 04/2009
+2223
Reply #3 July 7, 2012 9:27:05 PM
from WinCustomize ForumsWinCustomize Forums

Happens to me every so often. Wiz's way works.

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joseg5002
Skarny
Join Date 10/2002
+45
Reply #4 July 8, 2012 5:41:22 AM
from WinCustomize ForumsWinCustomize Forums

I send you well wishes. When I start getting that 'BEX' error I usually end up re-installing window. Granted though, never tried Wiz's suggestion. Please let us know if it works.

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joseg5002
Wizard1956
Join Date 01/2008
+2202
Reply #5 July 8, 2012 9:45:28 AM
from WinCustomize ForumsWinCustomize Forums

Quoting RedneckDude,
reply 3
Wiz's way works.

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joseg5002
Phoon
Join Date 10/2001
+382
Reply #6 July 8, 2012 10:15:08 AM
from WinCustomize ForumsWinCustomize Forums

normal, random DX behavior for YEARS now.

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joseg5002
joseg5002
Join Date 06/2012
0
Reply #7 July 8, 2012 8:56:15 PM
from WinCustomize ForumsWinCustomize Forums

i will try Suggestions and get back to all of you thanks.

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joseg5002
joseg5002
Join Date 06/2012
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Reply #8 July 8, 2012 9:56:15 PM
from WinCustomize ForumsWinCustomize Forums

Ok getting back to everybody this is what I found; I started by removing desktop completely with revo uninstaller its free version great software. First by using it to uninstall with normal uninstall program that comes associated with desktop then using second advance option in revo to remove all of leftover file of desktopx from everywhere in registry finally very important the catch is two file that are left running in the back ground that are associated with desktopx that can not be removed until you reboot revo will do this so reboot then reinstall dektopx and it works just fine. Problem is two file one menu64.dll or something like that and a second file as well  I’m sorry I did not write them down but those two file are running in the background and causing desktopx to crash while they keep running. So that’s the problem how to get it not to happen that’s another story I don’t know? If it keeps happening I just won’t mess with desktopx. Hope this helps. jg

 

 

solved thnks

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joseg5002
Wizard1956
Join Date 01/2008
+2202
Reply #9 July 8, 2012 10:26:01 PM
from WinCustomize ForumsWinCustomize Forums

Glad you got it fixed. Revo is a great program. It's all I use to uninstall with. Add/Remove leaves way too much junk behind.

For the record though, I have been using DX and testing themes/widgets since 2008  on Vista and Win7 and I have never seen that error.

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joseg5002
Skarny
Join Date 10/2002
+45
Reply #10 July 9, 2012 4:53:50 AM
from WinCustomize ForumsWinCustomize Forums

It's only started happening for me this year - win7 74bit I think, and me generally doing weird stuff with DesktopX triggered it. I'll try Revo next time it happens!

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joseg5002
RedneckDude
Join Date 04/2009
+2223
Reply #11 July 10, 2012 12:25:48 PM
from WinCustomize ForumsWinCustomize Forums

74 bit?  

 

Anyway...I guess it's my turn. I was working on a DX last night, turned off the PC, as I always do, today, no Desktopx, no error. Just won't run.

 

Time to reinstall....sigh....

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joseg5002
RedneckDude
Join Date 04/2009
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Reply #12 July 10, 2012 4:35:24 PM
from WinCustomize ForumsWinCustomize Forums

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joseg5002
Uvah
Join Date 05/2006
+874
Reply #13 July 10, 2012 5:06:36 PM
from WinCustomize ForumsWinCustomize Forums

Uh oh.... .....hope it works out okay.

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joseg5002
Skarny
Join Date 10/2002
+45
Reply #14 July 10, 2012 7:15:11 PM
from WinCustomize ForumsWinCustomize Forums

I've got extra bits all over the place!

 

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joseg5002
RedneckDude
Join Date 04/2009
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Reply #15 July 10, 2012 8:22:07 PM
from WinCustomize ForumsWinCustomize Forums

Quoting Uvah,
reply 13
Uh oh.... .....hope it works out okay.

 

It did...always does.

 

I have to uninstall with YU Pro. Run ASC Pro to clean the registry. Reboot. Install DX. Reboot. All is well.

 

Happens every month or so.

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joseg5002
Wizard1956
Join Date 01/2008
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Reply #16 July 10, 2012 8:24:46 PM
from WinCustomize ForumsWinCustomize Forums

Quoting RedneckDude,
reply 15
Happens every month or so.

DX PMS?

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joseg5002
joseg5002
Join Date 06/2012
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Reply #17 July 11, 2012 6:21:39 AM
from WinCustomize ForumsWinCustomize Forums

your right DX pms must be still fine over here

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