And..... it won't speed anything up. You should have just added your problem at the bottom of the post you linked to. No matter.
Just continue in this thread... use the reply bo at the bottom of the thread.
Check for your registrations here: https://store.stardock.com/myaccount/products
If it isn't there (whatever it is you purchased) write to support@stardock.com
It is the holiday weekend. You won't receive a reply from a person until Monday or Tuesday. The first reply (today) will be the autoreply. Don't answer it. Keep it because it has your ticket number.
Only reply after you get an email from an actual person in support.