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1Renegade
Join Date 12/2001
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WB 3.3

March 27, 2002 9:34:13 PM from WinCustomize ForumsWinCustomize Forums
This sure is frustrating! Why is it that when I am notified of a registered user upgradefor WB that the confirmation leads me to the 2.2 version? This has occurred time and time again. Is there something that I am missing here, or is it a glitch in the "system". I am interested in the new 3.3 upgrade, how do I go about it with a 2.2 version link?

Please help! Yes I have submitted my e-mail address, and my official serial number. (Geez!)

Thanks
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1Renegade
starone
Join Date 07/2001
+3
Reply #1 March 27, 2002 10:46:24 PM
from WinCustomize ForumsWinCustomize Forums
Are you using Component Manager to download the upgrades?
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1Renegade
1Renegade
Join Date 12/2001
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Reply #2 March 28, 2002 6:41:41 AM
from WinCustomize ForumsWinCustomize Forums
No, no component manager with just the WB software I purchased, that component comes with DesktopX only.

The problem resides with the automated system Stardock is using, is my guess. Nothing on this end to warrant the repeated emailed link to the WB2.2 update after being notified of a WB update.
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kith
Join Date 07/2001
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Reply #3 March 28, 2002 8:50:29 AM
from WinCustomize ForumsWinCustomize Forums
There is a similar thread in the newsgroups. Are you using the link below the registration info on the email you received.

Bill
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1Renegade
1Renegade
Join Date 12/2001
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Reply #4 March 28, 2002 8:18:05 PM
from WinCustomize ForumsWinCustomize Forums
Initially I am using the link found in the e-mail I received notifying me of the WB 3.3 update. Then I am directed to use the registered users link, which inturn asks for my name, e-mail address, and serial number of the software I purchased. After inputing the required information, I am told that the link for the update will be e-mailed. Well, surprise, surprise, surprise...............I am the lucky recipient of the link to the ever-so-popular WB 2.2 upgrade!!!!! (Needless to say, then and only then do I change me shorts as a result of the pure-T excitement!!!)

I am surprised to see that customer-service is not a cornerstone of Stardock, here I am an "unsatisfied" customer." (?)

Still Seeking Assistance........
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goodmorphing
Join Date 03/2002
+6
Reply #5 March 29, 2002 1:45:56 AM
from WinCustomize ForumsWinCustomize Forums
I got that email. When I clicked on it I was taken to that same page, and I put in my information. When I got the second email I was perplexed until I saw that the new email had a link very similar to the first only it was for the 3.3. When I clicked on that it didn't take me to the site. It started the download immediatly. I kind of figured that this was a security system.

I have been very impressed with Stardock, and I think you all do awsome work. I hope you don't mind if I make a comment now and then, since I am not a skinner. I am only a skin lover.
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chichigirl46
Join Date 05/2001
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Reply #6 March 29, 2002 6:30:18 AM
from WinCustomize ForumsWinCustomize Forums
Wow..... I'ts been along time since Wblinds put a smile on my face, but this version is awesome on WXP, even some of the scrollbars on the Internet are skinned at some sites but not here...... Runs really smooth and my yahoo and "Quick Launchbar" are skinned Everything in this version looks and works Great...... Thanks Stardock and frogboy
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1Renegade
1Renegade
Join Date 12/2001
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Reply #7 March 29, 2002 6:42:37 PM
from WinCustomize ForumsWinCustomize Forums
Hey GoodMorphing!!!!!!

Up until the time you posted I thought it was me.........so I patiently read you post and you were right! "Got what I wanted", as they say in the ole "Go Fish" game!

Appreciate your posting, if it wasn't for you I would still be "up in my nighty!"



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LoidiBoid
Join Date 07/2001
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Reply #8 March 29, 2002 8:48:56 PM
from WinCustomize ForumsWinCustomize Forums
I too was confused by my e-mail from Stardock - the header said WB 3.2, and the body text said 3.3. When I e-mailed Stardock, it was returned as "unknown". Curious.
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goodmorphing
Join Date 03/2002
+6
Reply #9 March 30, 2002 12:46:06 AM
from WinCustomize ForumsWinCustomize Forums
HEH... Chichigirl46... I just now discovered this. If you click on "edit account" on the top of the page you have a whole bunch of options. You can make this page look however you want! And the scrollbars too.......... HEH... I even turned from citizen to just plain ol' me!
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chichigirl46
Join Date 05/2001
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Reply #10 March 30, 2002 11:21:56 AM
from WinCustomize ForumsWinCustomize Forums
Morphing.... I'm using the skin named Starbuck and yes it does color the scrollbars, but wblinds now skins the IE scrollbars and buttons on all sites, but not on any site that has SiteSkins to choose..... I don't see any option under my account to choose an option so that my wblinds can skin my scrollbars.... I hope you understand me Thanks
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