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doortech1
doortech1
Join Date 12/2011
+251

can not upload skin

why?????

May 23, 2012 8:16:49 PM from WinCustomize ForumsWinCustomize Forums

RESOLVED>!!!!!! THANKS ALL

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doortech1
doortech1
Join Date 12/2011
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Reply #1 May 23, 2012 8:33:23 PM
from WinCustomize ForumsWinCustomize Forums

Hello? Anyone?

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doortech1
Jafo
Join Date 03/2001
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Reply #2 May 23, 2012 8:37:44 PM
from WinCustomize ForumsWinCustomize Forums

Which gallery?....and what is the name of the file?

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doortech1
doortech1
Join Date 12/2011
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Reply #3 May 23, 2012 8:40:55 PM
from WinCustomize ForumsWinCustomize Forums

windowblinds. Theater is the name. I get error 2038 at point of jpeg upload. Thank You for responding so quick.

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doortech1
Jafo
Join Date 03/2001
+1845 sdemployee
Reply #4 May 23, 2012 8:56:29 PM
from WinCustomize ForumsWinCustomize Forums

Most common error is the use of non-alpha-numeric characters in the filename. For a Windowblind the format for skin upload is either 'filename.wba' or 'filename.zip' [your choice of name - obviously], and the preview image is 'skintitle.jpg' [again your choice - but neither can have 'odd' characters in the name]

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doortech1
doortech1
Join Date 12/2011
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Reply #5 May 23, 2012 9:04:46 PM
from WinCustomize ForumsWinCustomize Forums

WBA is named, " Theater",  JPEG image is named,  "theatershot". Minus the quotations. Maybe just the name?

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doortech1
doortech1
Join Date 12/2011
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Reply #6 May 23, 2012 9:06:41 PM
from WinCustomize ForumsWinCustomize Forums

I would add that when I try to upload the picture I get an IO error, when I try the skin file I get the 2038 error.

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doortech1
doortech1
Join Date 12/2011
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Reply #7 May 23, 2012 9:26:36 PM
from WinCustomize ForumsWinCustomize Forums

I tried renaming it to "Matinee", still the same problems. Even made a new wba file,no luck.

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doortech1
ZubaZ
Join Date 11/2001
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Reply #8 May 23, 2012 9:31:35 PM
from WinCustomize ForumsWinCustomize Forums

Have you tried a different browser?

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doortech1
doortech1
Join Date 12/2011
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Reply #9 May 23, 2012 9:33:22 PM
from WinCustomize ForumsWinCustomize Forums

is there one besides firefox! will try explorer,thanks.

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doortech1
Jafo
Join Date 03/2001
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Reply #10 May 23, 2012 9:53:56 PM
from WinCustomize ForumsWinCustomize Forums

When talking about files and filenames the suffix is IMPORTANT, not just the name.

Theater is totally different to Theater.wba

The actual file you wish to upload must have its suffix correct.

In your case what you would be submitting is...

Skin title = Theater

File = Theater.wba

Screenshot/preview = Theater.jpg

Make sure you have file extensions visible in Windows Explorer.  [it really should be the MS default].

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doortech1
doortech1
Join Date 12/2011
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Reply #11 May 23, 2012 10:20:49 PM
from WinCustomize ForumsWinCustomize Forums

I understand all of that and have posted before. I am sorry you have to spell out in such detail, the obvious, must get a lot of problems in that area. ANYWAY, ISSUE RESOLVED. THANK YOU VERY MUCH JAFO AND MORE THANKS TO 'ZUBAZ'. IT WAS FIREFOX. EXPLORER WORKED. NEVER WOULD HAVE THOUGHT OF THAT. GUESS I WILL RE-INSTALL FIREFOX. THAT TOOK SO LONG TO TRY BECAUSE I HAVE 3KB DIAL UP. NO JOKE. SUCKS. THANKS AGAIN BOTH OF YOU, DOORTECH1.

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doortech1
ZubaZ
Join Date 11/2001
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Reply #12 May 23, 2012 11:07:14 PM
from WinCustomize ForumsWinCustomize Forums

Glad it is working!

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doortech1
Jafo
Join Date 03/2001
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Reply #13 May 23, 2012 11:17:07 PM
from WinCustomize ForumsWinCustomize Forums

Good to see it's resolved...

Reason for the lengthy explanation about files is that it's quite common to get files uploaded that have no suffix and/or include the likes of - !@#$%^&*()_+ , etc...

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doortech1
doortech1
Join Date 12/2011
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Reply #14 May 24, 2012 6:12:20 AM
from WinCustomize ForumsWinCustomize Forums

i KINDA FIGURED YOU HAD A REASON. tHANKS AGAIN jAFO  AND ZUBAZ, GREAT TECH SUPPORT1.

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