SGT Snuggles

Join Date 10/2001

WindowBlinds 7.4 will not activate.

Hi,

Can anybody helpme with getting WB 7.4 activated. I have entered the correct info in the product activation screen and it comes back with a MSG saying product activation error.

I do have an active internet connection.

I downloaded the full install file from the Stardock Store. I did not use the New SDC which is in beta.

Thanks.

Andrew Rindel.

windowblinds

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Neil Banfield

Join Date 04/2001

+1104

Which OS are you trying to install on?

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Hi Neil,

Sorry for that lack of info.

Your computer has a Windows Experience Index base score of 5.2
Your Windows Graphics Experience score is 5.2

WindowBlinds version : WindowBlinds 7.4 (320 - Windows 7 Edition) - 64 bit OS

WindowBlinds is installed correctly on this PC
WindowBlinds has not been activated correctly on this PC. Please activate it again.
(Generic PnP Monitor) 1 is attached to Intel(R) HD Graphics Family

Wblind.dll        2012/04/11 12:31:ll
Wblind64.dll        2012/04/11 12:31:05
Wbsrv.dll        2011/09/26 15:10:56
SevenConfig.exe        2012/04/10 18:38:58
Wbload.exe        2010/10/20 16:08:35
Wbhelp.dll        2011/10/04 10:01:37
Tray.dll             2009/10/23 20:12:19
Wbload.dll             2010/06/07 15:59:25
Screen.exe        2010/06/07 15:59:43

It is installed on an HP ProBook 4730s with switchable graphics cards.

Thanks.

Andrew Rindel.

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Rosco_P

Join Date 07/2009

+178

Give support@stardock.com a shout with as much info as you can, and we'll try to sort it out for you.

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DrJBHL

Join Date 04/2002

+4246

In formulating your email to Support, put in the url of this thread, and for extra info to put in, refer to the original post here:

https://forums.wincustomize.com/422454

And they'll get it sorted, SGT Snuggles.

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@Rosco_P being from South Africa giving them a shout would made my voice hoarse so I popped them an Email instead.

@DrJBHL Thanks for your tips , I have booked your link for future reference.

I am sure it will get sorted out.

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Jafo

Join Date 03/2001

+1845

Quoting SGT Snuggles,

reply 5

@Rosco_P being from South Africa giving them a shout would made my voice hoarse so I popped them an Email instead

I might have heard you.....over here in Australia....

The boffins will get it sorted for you...

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It looks like you are using one of the old-style registration numbers . . I've sent you a new one. Try that please.

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Hi Zubaz,

Before I saw your post I went to My Accounts and noticed that my Serial Number had changed. I tried that and it resolved both my Activation problems (WB 7.4 and WinFx 5).

I was about to report this on this thread when I read your post.

Thanks for sorting it out over a weekend. Not many companies are that quick.

I am one big happy camper.

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