Given that, then why don't you just uninstall Impulse? You can redownload your software from  https://store.stardock.com/myaccount/products and Stardock is working on a new updater.

Well...i'm just over the moon at the moment.

I thought I would try installing v3.20 in the hope that I would be able to update to v4.21 but no such option exists in the program and Impulse was still insisting that 4.21 was incompatible.

Anyway, I didn't change or apply any icon changes and lo and behold a load of system icons have been changed.

This is just marvellous Stardock...oh and thanks for replying to my support email.

Why are you not using IconPackager 5?

Normally a stand-alone product is only upgradeable until the next version number, i.e. 3.xxx to 4.xxx then 4.xxx to 5.xxx.

If you purchased 3.20, that wouldn't cover upgrading to version 4.21. However, sometimes, the upgrade is available if the purchase was made  near the release of the next new version. If not, it's available at a reduced price.

You should contact sales with your purchase information as this seems to be an account issue, which can't be handled in the forums. They can assist you in getting the version you are entitled to.

As for reply #4, GameStop Now( Formerly Impulse Now) is a tray app update notifier. It has no effect on those annoying pop-ups by the systray when GS is launched, we are stuck with them as long as we use GS.

Thanks.  I upgraded from v3.20 to v4.  I had to pay for the priviledge too.

I'm still waiting to hear from Stardock so hopefully things will be resolved soon.

I don't have those annoying pop-ups.  Its working here just fine.  Make sure GameStop Now isn't checked.  Also, when did you last reboot?

Count yourself as lucky then, the ads are friggin' huge.  GameStop Now not checked, (checking it adds a systray icon) rebooted yesterday. I've only been getting these since it changed the Icon from the old Impulse one to the new GS one after an update to the client.