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raul2
raul2
Join Date 10/2010
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Fences Installer not running

September 25, 2011 5:57:24 AM from Stardock ForumsStardock Forums

Hi,

I have purchased a new notebook, and I am trying to install my copy of Fences Pro on it.
However, the installer doesnt seem to be running on the new notebook (It's a Lenovo X220, Win7 x64).

The installer verified the package, then notifies the installer is starting, and then it just vanishes without installing:

The public version of Fences installs just fine, the pro version however doesnt work.

 

Kind Regards,

Raul

fences
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raul2
Uvah
Join Date 05/2006
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Reply #1 September 25, 2011 8:55:58 AM
from WinCustomize ForumsWinCustomize Forums

Is the public version installed when you try to install the Pro version? If so you might want to uninstall that one first then try to install the Pro version.

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raul2
raul2
Join Date 10/2010
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Reply #2 September 25, 2011 10:35:43 AM
from Stardock ForumsStardock Forums

Hi,

Thanks for your reply.
I had tried both ways. First a clean install after uninstalling the public version, and also an "upgrade" install.
Unfortunately none of them work.

 

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raul2
Hankers
Join Date 04/2004
+545 moderator
Reply #3 September 25, 2011 11:02:52 AM
from WinCustomize ForumsWinCustomize Forums

If you haven't done so already, please email support@stardock.com and start a trouble ticket.  Include a link to this forum post so that support can track what has been tried so far.

When you receive a ticket number post it here in a comment.

Wait for a reply from support after receiving the ticket number. Support requests are answered on a first-come first-served basis and resending will only move your position in the queue to the back.

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raul2
DrJBHL
Join Date 04/2002
+4281 moderator
Reply #4 September 25, 2011 11:22:06 AM
from WinCustomize ForumsWinCustomize Forums

ברוך הבא! אם תצטרך עזרה בעברית, רק תגיד.

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raul2
raul2
Join Date 10/2010
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Reply #5 September 25, 2011 7:32:50 PM
from Stardock ForumsStardock Forums

Hi,

Thank you all for your suggestions, I have sent a support request email to the support mail.
Hopefully they will help me get my immensely cluttered desktop organized once again

DrJBHL: Thanks for the willingness to help, both Hebrew and English are equally fine by me. 

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raul2
Uvah
Join Date 05/2006
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Reply #6 September 25, 2011 7:39:06 PM
from WinCustomize ForumsWinCustomize Forums

Good ole Doc...a Mod of many hats.

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raul2
Wizard1956
Join Date 01/2008
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Reply #7 September 25, 2011 9:20:30 PM
from WinCustomize ForumsWinCustomize Forums

Quoting Uvah,
reply 6
a Mod of many hats.

And languages.

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raul2
boris7
Join Date 01/2012
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Reply #8 January 23, 2012 5:18:22 PM
from Stardock ForumsStardock Forums

Can you just write what was the problem? I have exactly the same problem, also in hewbrew.

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raul2
Nakor
Join Date 03/2001
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Reply #9 January 27, 2012 11:02:25 AM
from Stardock ForumsStardock Forums

I have updated the Fences Pro installer to fix this problem. https://store.stardock.com/myaccount/products

Kris

 

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