Search
Forum Home | Login
pluMmet
pluMmet
Join Date 08/2007
0

offline activation not working

September 6, 2011 3:37:33 PM from Stardock ForumsStardock Forums

http://www.impulsedriven.com/alternative_activation/ creates the wrong file name for activation.

 

It creates sig.bin instead of sig2.bin

 

So no ObjectDock for me until It's fixed or until I get a response from the email I sent Stardock support this morning

objectdock
Locked Post
Search this post
Advanced Search
Subscription Options
Reason for Karma (Optional)
Successfully updated karma reason!
pluMmet
DrJBHL
Join Date 04/2002
+4278 moderator
Reply #1 September 6, 2011 4:07:24 PM
from WinCustomize ForumsWinCustomize Forums

Try downloading and installing from here:

https://store.stardock.com/login.aspx?ReturnUrl=/myaccount/products

 

Reason for Karma (Optional)
Successfully updated karma reason!
pluMmet
Wizard1956
Join Date 01/2008
+2202
Reply #2 September 6, 2011 4:12:32 PM
from WinCustomize ForumsWinCustomize Forums

Since Impulse was sold to Gamestop, it's not suprising that Impulse Driven is no longer usable. The link Doc posted is how we currently access our software, and I see there is an Activation link there.  As to offline activation, support may need to handle that question.  There may not be an offline solution yet.

Reason for Karma (Optional)
Successfully updated karma reason!
pluMmet
Hankers
Join Date 04/2004
+545 moderator
Reply #3 September 6, 2011 4:31:15 PM
from WinCustomize ForumsWinCustomize Forums

You may need to use the email activation procedure.

Reason for Karma (Optional)
Successfully updated karma reason!

Sign Up or Login and this ad disappears!
There are many great features available to you once you register. Sign Up for a free account and browse the forums without ads.

pluMmet
pluMmet
Join Date 08/2007
0
Reply #4 September 7, 2011 1:04:42 PM
from Stardock ForumsStardock Forums

Quoting Hankers,
reply 3
You may need to use the email activation procedure.

 

The email activation procedure is also an Impulse process.

 

I tried it too and it also does not work.

 

How long do these guys take to respond? I've had a trouble ticket in on this for over 24 hours...

Reason for Karma (Optional)
Successfully updated karma reason!
pluMmet
Island Dog
Join Date 06/2003
+1048 sdemployee
Reply #5 September 7, 2011 2:45:26 PM
from Stardock ForumsStardock Forums

It can take up to 48 hours.  If you have a ticket #, feel free to post it here.

 

Reason for Karma (Optional)
Successfully updated karma reason!
pluMmet
pluMmet
Join Date 08/2007
0
Reply #6 September 7, 2011 5:03:15 PM
from Stardock ForumsStardock Forums

Even though I only reported the trouble once it gave me 2 tickets. Here is the second [#TIE-987127]

 

the info is the same on both tickets.

Reason for Karma (Optional)
Successfully updated karma reason!
pluMmet
pluMmet
Join Date 08/2007
0
Reply #7 September 8, 2011 1:26:01 PM
from Stardock ForumsStardock Forums

Beyond 48 hours now...

 

51 hours since I put in the ticket.

Reason for Karma (Optional)
Successfully updated karma reason!
pluMmet
Neil Banfield
Join Date 04/2001
+1109 sdemployee
Reply #8 September 8, 2011 1:45:04 PM
from WinCustomize ForumsWinCustomize Forums

Did you try renaming the sig.bin to sig2.bin?

The name of the file may vary from product to product, but the format of the files should remain the same.

Reason for Karma (Optional)
Successfully updated karma reason!
pluMmet
pluMmet
Join Date 08/2007
0
Reply #9 September 8, 2011 4:34:49 PM
from Stardock ForumsStardock Forums

Quoting Neil Banfield,
reply 8
Did you try renaming the sig.bin to sig2.bin?

The name of the file may vary from product to product, but the format of the files should remain the same.

 

That I tried before I even sent in a ticket or posted here... so no that did not work.

Reason for Karma (Optional)
Successfully updated karma reason!
pluMmet
ZubaZ
Join Date 11/2001
+917 sdemployee
Reply #10 September 8, 2011 6:02:11 PM
from WinCustomize ForumsWinCustomize Forums

Hi.

The email activation should have nothing to do with Impulse at this time.

Please use the procedure here to do off-line activation and we'll get you going again:  https://esupport.stardock.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=447&ratingconfirm=1

Reason for Karma (Optional)
Successfully updated karma reason!
pluMmet
pluMmet
Join Date 08/2007
0
Reply #11 September 10, 2011 8:35:33 AM
from Stardock ForumsStardock Forums

I have followed everyone heres suggestions and I'm still not able to use the program that I paid for. This is very frustrating.

 

I have been given thru email yet another bad sg.bin file. Of course the error is that I need a sig2.bin file but even the support I'm getting straight from stardock does not seem to know this.

 

I'm fairly angy at this point!

Reason for Karma (Optional)
Successfully updated karma reason!
pluMmet
Neil Banfield
Join Date 04/2001
+1109 sdemployee
Reply #12 September 10, 2011 11:05:23 AM
from WinCustomize ForumsWinCustomize Forums

Where are you putting your sig.bin/sig2.bin?

Reason for Karma (Optional)
Successfully updated karma reason!
pluMmet
pluMmet
Join Date 08/2007
0
Reply #13 September 12, 2011 2:10:09 PM
from Stardock ForumsStardock Forums

I put it into the folder that has the ObjectDock .exe (main ObjectDock folder.)

 

When I change it to sig2.bin it gives me a popup that says "it looks like the right activation type but is wrong" or something like that.

If it's just a sig.bin file it keeps trying to get me to activate it like there is no sig file at all.

Reason for Karma (Optional)
Successfully updated karma reason!
pluMmet
pluMmet
Join Date 08/2007
0
Reply #14 September 13, 2011 5:56:12 PM
from Stardock ForumsStardock Forums

It's been a week and i still don't have a working ObjectDock!!!!

 

Don't you people feel badly when something like this happens and expedite the issue.

 

At each turn I have to wait 2 days for a non working response!!!

Reason for Karma (Optional)
Successfully updated karma reason!
pluMmet
pluMmet
Join Date 08/2007
0
Reply #15 September 16, 2011 11:26:32 AM
from Stardock ForumsStardock Forums

My last communication with Stardock support was that I needed to name the file sig2.bin instead of sig.bin. I responded 3 days ago that that did not work and I still have not gotten a response...

 

72 hours...this is getting ridiculous.

 

What is the procedure for a refund?

Reason for Karma (Optional)
Successfully updated karma reason!
pluMmet
pluMmet
Join Date 08/2007
0
Reply #16 September 16, 2011 11:19:31 PM
from Stardock ForumsStardock Forums

Problem now resolved. Thank you StarDock.

Reason for Karma (Optional)
Successfully updated karma reason!
View all recent posts
Mark all posts as read Delete cookies created by the forum Return to Top
Stardock Forums v        Server Load Time:   Page Render Time: