Thanks for the info.  This has been a long process to find the details I need.

Well - I still need to manually check here, right?  That's still more effort than is convenient (especially since info has been scattered on this topic across this forum, the wincustomize one and even Elemental.)

My current issue with using the Accounts Download page is that it only has a small fraction of the Object Desktop products that I've purchased with my subscription.  CursorXP(?!), Cursor FX, Fences and a selection of MyColors desktops which I have never had any interest in.  To compound matters, I have a number of Premium Suites available to download - but guess what?  I don't have Theme Manager installed and am unable to download and install it!

Why does not the Account Download page list all the wonderful little programs that I've paid for when I renewed my Object Desktop subscription?

I love Stardocks products and business philosophy over the years and I've been a subscriber for at least 8 years.  This is disappointing and not up to their normal high standards of customer service.

Well, my new Win7 x64 rig has arrived, to replace my tired old Dell Vostro N/B.  My subscription is good through January.  2 questions, just to be sure:

Will I be able to install Impulse on the new rig and have it recognize my sub and allow me to install my desktop apps?

If indeed so, will 'D/L & Archive' create restorable archives (restorable by Impulse, that is, once the sub expires)?

Here's lookin' at you, Zubaz.    Or I.D.  

Until your sub is renewed, it should work, but I still recommend moving away from it for software at least.

I'll let zubaz take the last question, as I'm not 100% sure.

My advice is to go to https://store.stardock.com/myaccount/products and download all the installers.  Those can be burned to CD, or USB,  or a cloud service, or whatever and will work.  If you are missing an specific app, be sure to search for it (like Theme Manager) as the order that products are in can be . . unique.

If products are missing it may be because of a database glitch or because you had products listed under another account.  Some applications that just don't work anymore have been removed . . but those would be super-rare.  (I got a call today for someone who bought Blog Navigator YEARS ago, downloaded it, and wasn't able to activate it. We were able to reactivate it and presumably the user was happy with it.  I dunno.

Lastly, email support if you have a concern.  We're happy to help (and, now that we're not dealing with so many Gamestop/Stardock split issues, we are helping people even faster).

Got an email from Stardock two days ago with a limited time offer in it .

My  current subscription to the Object Desktop Network will be expiring on Saturday, November 05, 2011.

Will i be able to use the limited time offer if i want to renew my subscription on the 4th of November ?

Hey

We are in the process of transitioning away from using Impulse/Gamestop Downloader to download Stardock software. For now, you can access your registrations and download links for standalone installers by logging in with your Stardock account here: https://store.stardock.com/myaccount/products

For information on our upcoming downloader please see: https://forums.wincustomize.com/413462

We think that ODNT still has value for folks that like doing what it does.

One of the great things about the subscription is that *can* let it lapse and then renew at that price.  Renew or don't, we'll be around when you change your mind.

As far as the Impulse sale goes; what Stardock did pre-sale couldn't have been announced . . and after-wards it was all over the forums and in the news. The fact that existing customers were not affected (they could still use Impulse to get their applications) did not warrant any possibly confusing communications.

Please let me know if you have any further questions/concerns.

truepcs.  Good feedback.  Thanks.  At this time, Impulse changes are outside our control.  Keep an eye on the forums to see when the new SDC is ready.

You can indeed download all your software from the MyAccount page.

Once you renewed in August, which was after the sale of Impulse to GameStop, Impulse became unusable for SD desktop application management.  You may leave it on your system if you wish and if you created archives of your apps - you will still be able to restore those archived apps using Impulse in the unlikely event you ever need to, but you'll only be able to restore those on the OS on which they were created.  If it were me, I'd only keep Impulse installed if you plan to use it for Gamestop purposes.

Odds are you'll never need to restore prior versions of anything, so download all the installers from the MyAccount page & back them up.  To avoid any potential glitches, I'd uninstall all the current software using Impulse* and then run CCleaner (or similar) to clean up any remnants.  Be sure to unload WindowBlinds & any of the other running SD apps before you uninstall.

Once your system is clean again, you can run the new installers you downloaded.  You'll be prompted for your current registration key via an Activation dialog when you first run any of the newly installed apps.

I know it sounds like a lot of trouble, but it's probably best to get things 'clean' for the future.

HTH

*I'm not 100% clear on whether Impulse will uninstall apps after a renewal has been processed, but I think so.  Maybe Zubaz will see this and confirm one way or the other.

You know . . with all teh help available here support really should be drinking more mimosas at the beach.

Thanks guys!

My renewal discount link was still alive ( my subscription expired on November 5 ) , so i used it . 

I'm stick to Stardock for another year .

dyw: What is your ticket #?

I replied to your ticket.  Your serial number was one of the first style, which is no longer used, hence the error.  You should be all set now.