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MouseGoddess
MouseGoddess
Join Date 06/2002
+72

So disappointed

August 31, 2011 7:14:57 PM from WinCustomize ForumsWinCustomize Forums

I downloaded the Deskscapes free version, and I really liked the two wallpapers I got to work. Then, disaster struck! I had a blank screen with a tiny black box right in the middle.  The program kept crashing, so I re-booted. That fixed the screen, but Fences was gone! I had icons all over the place, running wild! I had to un-install Deskscapes to get Fences to work again. I liked Deskscapes, but I LOVE Fences! Is there any way to get them to co-exist in harmony?

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MouseGoddess
CarGuy1
Join Date 03/2007
+548
Reply #1 August 31, 2011 7:44:01 PM
from WinCustomize ForumsWinCustomize Forums

You should post a little more info such as what OS you're running. Knowing what video card and if you have the latest drivers would help as well.

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MouseGoddess
MouseGoddess
Join Date 06/2002
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Reply #2 August 31, 2011 8:32:18 PM
from WinCustomize ForumsWinCustomize Forums

It's an ATI Mobility Radeon HD 3650, running Windows Vista Premium 64 bit, 6G RAM. Everything is up to date. I even recently flashed the BIOS! 

I have a Windows Experience rating of 5. I can't think of anything else, let me know if I forgot something.

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MouseGoddess
DrJBHL
Join Date 04/2002
+4246 moderator
Reply #3 August 31, 2011 9:12:20 PM
from WinCustomize ForumsWinCustomize Forums

MouseGoddess, maybe the 'drop dead date' of Deskscapes trial download expired.

I'd send an email to support@stardock.com and don't write again until you hear from a person describing the problem and include this url.

Even if the trial stopped working, it shouldn't have affected Fences.

If you still have Impulse, try checking "Verify Installation" by  Shift+Right click on Deskscapes, and after closing and reopening Impulse, doing the same for Fences.

When you downloaded Deskscapes were your antiviral and firewall turned off?

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MouseGoddess
MouseGoddess
Join Date 06/2002
+72
Reply #4 August 31, 2011 10:24:45 PM
from WinCustomize ForumsWinCustomize Forums

No, everything was secure.

I un-installed it and now I'm wondering if that download was corrupted some way. Maybe I should try it again? Of course, it wouldn't be the first Stardock program I've had that doesn't work for me. Sound Packager never has .... on a couple different laptops, too.

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MouseGoddess
az0th
Join Date 11/2008
+7
Reply #5 September 1, 2011 2:45:43 AM
from WinCustomize ForumsWinCustomize Forums

MouseGoddess I've not found any way to get deskscapes and fences to work together either. Not in XP, not in windows 7. Because ODP takes care of my icons, I let go of fences and kept deskscapes.

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MouseGoddess
MouseGoddess
Join Date 06/2002
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Reply #6 September 1, 2011 3:38:27 AM
from WinCustomize ForumsWinCustomize Forums

Quoting az0th,
reply 5
MouseGoddess I've not found any way to get deskscapes and fences to work together either. Not in XP, not in windows 7. Because ODP takes care of my icons, I let go of fences and kept deskscapes.

Thanks for the info. I was afraid of that!

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MouseGoddess
DrJBHL
Join Date 04/2002
+4246 moderator
Reply #7 September 1, 2011 6:37:28 AM
from WinCustomize ForumsWinCustomize Forums

MouseGoddess, try downloading each without the antivirals and firewall on. Then, if they don't work together we've learned a lot, and support would probably ask you to do that anyway. 

The download could have become corrupted which is why I wrote what I did above. Before giving up, please do that and contact support if it doesn't work.

I hope you used CCleaner to uninstall the software and clean the registry. Also, did you try checking and correcting installs with Impulse? 

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MouseGoddess
CarGuy1
Join Date 03/2007
+548
Reply #8 September 1, 2011 11:05:43 AM
from WinCustomize ForumsWinCustomize Forums

Quoting az0th,
reply 5
MouseGoddess I've not found any way to get deskscapes and fences to work together either. Not in XP, not in windows 7. Because ODP takes care of my icons, I let go of fences and kept deskscapes.

They both work fine together on all of mine.

I have them on 2 systems with Win 7 64 bit, 2 systems with Win 7 32 bit, and 1 system with Vista 32 bit.

Not sure if it matters but I'm running Fences Pro and the latest version of DeskScapes.

I'm not sure about the trial version of DeskScapes since I haven't used it. Perhaps it's an older version and not compatible.

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