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Tiel424
Tiel424
Join Date 11/2010
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"Retrying.." "Resolving Proxy.."

December 17, 2010 6:19:13 PM from Stardock ForumsStardock Forums

 Okey dokey, I finally decided to give impulse a second shot after spending an hour downloading a desktop before. I bough Battlefield 2: The complete collection. I received the email and checked my impulse, and started the download. It didn't make it much farther. First it was at 0.0%, and than it claimed to be "retrying.." In addition, all my internet browsers report they're "resolving proxy" whenever I attempt to download. :/

I lowered all my firewalls, still nothing.

1) It kills my internet

2) It doesn't download

I would be most grateful if someone could respond to this issue.

 

I also reinstalled Impulse. Still nothing 

And since from what I've read all of Support is off, so there goes my opportunity to try the game *sigh*. I really wish now that I had spent 5$ more to buy it off of Steam.

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Tiel424
Tiel424
Join Date 11/2010
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Reply #1 December 19, 2010 9:59:01 PM
from Stardock ForumsStardock Forums

 I guess no one is in support on weekends? Or is it just members of the staff that are supposed to reply. ._.


Ah crap, this isn't the right forum is it. Sorry.

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Tiel424
yrag
Join Date 08/2001
+393
Reply #2 December 19, 2010 10:22:06 PM
from WinCustomize ForumsWinCustomize Forums

Open Impulse, right click on question mark upper right. Click Diagnose Network connection problems.....

What does it say?

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Tiel424
Tiel424
Join Date 11/2010
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Reply #3 December 20, 2010 7:45:13 PM
from Stardock ForumsStardock Forums

**Resolving dl1.impulsedriven.com**74.204.71.147
**Resolving stardock.cachefly.net**205.234.175.175
**Retrieving from dl1.impulsedriven.com**Success!
**Proxy information**Using default proxy settings
**Checking Service: EventSystem**Service is running
**Checking Service: RpcSs**Service is running
**Checking Service: DcomLaunch**Service is running

Funny thing being that yesterday I tried downloading a wallpaper, that worked. It just doesn't want to download my game.

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Tiel424
yrag
Join Date 08/2001
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Reply #4 December 20, 2010 7:54:17 PM
from WinCustomize ForumsWinCustomize Forums

....and it shows your purchased game....correct?

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Tiel424
Tiel424
Join Date 11/2010
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Reply #5 December 20, 2010 8:54:56 PM
from Stardock ForumsStardock Forums

Yep.

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Tiel424
yrag
Join Date 08/2001
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Reply #6 December 20, 2010 9:28:34 PM
from WinCustomize ForumsWinCustomize Forums

I'll assume you have IE installed and not behind a proxy.

Upper right corner of Impulse drop down. Preferences/ click "Reset Data'". Restart Impulse.

Repeat for "Clear Usage Data"

Failing that or neither of the above is correct, try: same Drop down/ Preferences/ Connection 

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Tiel424
Tiel424
Join Date 11/2010
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Reply #7 December 20, 2010 11:31:55 PM
from Stardock ForumsStardock Forums

 I don't have a proxy, and neither of those work.

Although I appreciate your assistance 

 

The thing that really doesn't make sense is that I can download a sweet desktop, but not Battlefield 2. Very odd. I've sent two tickets, one being a mistake on my part, hopefully they get back to me soon

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Tiel424
yrag
Join Date 08/2001
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Reply #8 December 20, 2010 11:42:10 PM
from WinCustomize ForumsWinCustomize Forums

No idea why it won't allow a download/ install.

I lowered all my firewalls, still nothing.

Just out of curiosity, what firewall (s?) are you using?

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Tiel424
Tiel424
Join Date 11/2010
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Reply #9 December 20, 2010 11:47:19 PM
from Stardock ForumsStardock Forums

 Avast Internet Security, and Windows Firewall just to be sure.

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Tiel424
Tiel424
Join Date 11/2010
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Reply #10 December 23, 2010 3:10:30 PM
from Stardock ForumsStardock Forums

 Well, there goes my present this year I guess. Might as well just repurchase it off of Steam.

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Tiel424
yrag
Join Date 08/2001
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Reply #11 December 23, 2010 7:12:44 PM
from WinCustomize ForumsWinCustomize Forums

Avast Internet Security, and Windows Firewall just to be sure.

You've gotta be kiddin'...........

.....that's your self-inflicted problem right there. You want to spend extra money "just to be sure", knock yourself out.

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Tiel424
Tiel424
Join Date 11/2010
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Reply #12 December 24, 2010 6:26:36 PM
from Stardock ForumsStardock Forums

 ?

I didn't have both on :/

I turned off Windows firewall "just to be sure" that it wasn't anything with Avast, or my internet.

 

In simpler terms, I rely on Avast, but when lowering it didn't solve anything, I checked Windows Firewall to see if that was the problem.

 

Impulse will download useless wallpapers, but not the game.

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