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hogtrader
hogtrader
Join Date 10/2010
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Unable to DL update through Impulse

Update won't start

December 11, 2010 8:59:39 PM from Stardock ForumsStardock Forums

I can't download the update for Fences Pro.  I click on the update button in Impulse and it tries but finally gives up and stops.  What is the fix?

Thanks.

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hogtrader
organman04090
Join Date 10/2001
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Reply #1 December 13, 2010 10:24:54 AM
from Stardock ForumsStardock Forums

I am having the same problem, i get the message that impulse cannot archive the files.  I wrote to support, and got a reply that someone would look into it, never heard back from them till they sent an email that  they were closing the case, because they never heard back from me???????

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hogtrader
DrJBHL
Join Date 04/2002
+4274 moderator
Reply #2 December 13, 2010 11:00:58 AM
from WinCustomize ForumsWinCustomize Forums

hogtrader: you might try opening a ticket with SD Support and describe what happened. You might also try going onto the stardock irc and seeing if someone can help you...but it is Monday and support has a lot of catching up to do...

organman04090: you should reopen a ticket with SD support and describe the problem and misunderstanding. You should also look in your email spam folder as the earlier response might have gone there...

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hogtrader
Xiandi
Join Date 07/2007
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Reply #3 December 13, 2010 12:41:19 PM
from WinCustomize ForumsWinCustomize Forums

The same thing happens to me. I even tried turning off the archiving function and it still will not update, I still get that error. I have pretty much given up on getting that update.

Maybe the next time they update it, it will work.

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hogtrader
Philly0381
Join Date 11/2004
+844
Reply #4 December 13, 2010 12:50:33 PM
from WinCustomize ForumsWinCustomize Forums

I have found that if you make any chances to Impulse settings it is best to log out of Impulse and then log back in to reset your settings.  If you haven't tried that give it a shot.

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hogtrader
DrJBHL
Join Date 04/2002
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Reply #5 December 13, 2010 12:54:42 PM
from WinCustomize ForumsWinCustomize Forums

Xiandi: You might try 'Reset Data' option. The other would be to run the 'CleanImpulse' utility from SD Support.

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hogtrader
Xiandi
Join Date 07/2007
+840
Reply #6 December 13, 2010 8:29:54 PM
from WinCustomize ForumsWinCustomize Forums

I have found that if you make any chances to Impulse settings it is best to log out of Impulse and then log back in to reset your settings. If you haven't tried that give it a shot.
That worked, thank you Philly!

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hogtrader
Philly0381
Join Date 11/2004
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Reply #7 December 13, 2010 8:43:32 PM
from WinCustomize ForumsWinCustomize Forums

 

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hogtrader
vorlon771
Join Date 12/2010
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Reply #8 December 28, 2010 12:09:53 AM
from WinCustomize ForumsWinCustomize Forums

If you uninstall Fences Pro and reinstall this will update.  Worked for me.

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