wait patiently? I don't know how this will be interpreted because at one time I was blocked for saying what I felt, however, I must say that this entire program has alot of tweaking to do before new versions are released.
There is constant upgrading to new and 'better' however it doesn't seem as though the prior issues we speak of are taken care of before a new version is put on the market. This entire software is very nice but when we as customers pay for a product and have constant issues only to be told "wait patiently" hmmm that for me is a big turn off ! If there is a huge demand for customer service (support issues), then why not add a few more bodies to assist the high demand ?? To have to wait 2-3 days for a response is just unacceptable (my opinion)
Remember, it's the customers that have made this company and not the company,,,,, Also think before blocking someone because they speak what they feel, put yourself in the customer's situation and points of view/frustrations !
Thank you !!
