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WildJay
WildJay
Join Date 06/2001
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Objectdock

September 26, 2010 12:14:10 PM from WinCustomize ForumsWinCustomize Forums

I just bought Objectdock 1.9 so I could get ver 2.0.  I have checked Impluse like the email I recevied said to do but I am not seeing it in their.  Only 1.9.  How do I get ver 2?

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WildJay
Scrofulous1
Join Date 06/2004
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Reply #1 September 26, 2010 12:37:20 PM
from WinCustomize ForumsWinCustomize Forums

I am pretty sure this is correct:

 

Install Impulse if you have not already.

In the upper left hand corner is a little tab. Check "show pre-release versions".

OD2 should then show up.

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WildJay
WildJay
Join Date 06/2001
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Reply #2 September 26, 2010 12:58:03 PM
from WinCustomize ForumsWinCustomize Forums

I have Impulse install and showing pre-release but it is not there.  I am thinking maybe because I bought Impluse under a different email address than OD.  But OD 1.9 showed up in my impulse so I am really not sure why it is not there.

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WildJay
Hankers
Join Date 04/2004
+545 moderator
Reply #3 September 26, 2010 1:04:31 PM
from WinCustomize ForumsWinCustomize Forums

I am thinking maybe because I bought Impluse .....

Impulse is not for sale it is free.

Did you purchase ObjectDock using a PayPal email address different than your Impulse/Stardock.net login email?

If so you will need to transfer the registration from your other email address to your Impulse/Stardock.net account - Transfer Registrations

After this is done then re-login to Impulse.

If this doesn't fix your issue then email support@stardock.com and include a link to this forum post.

As this is the weekend, you may need to wait until Monday at the earliest for a response.

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WildJay
freebird317
Join Date 05/2010
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Reply #4 September 26, 2010 1:22:46 PM
from WinCustomize ForumsWinCustomize Forums

Yes I did buy it with Paypal using a different email address.  I transffered accounts to the one I just bought OD with and still does not show up.    I will contact support on Monday.

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WildJay
scharchuk
Join Date 09/2008
+17
Reply #5 September 26, 2010 1:37:46 PM
from WinCustomize ForumsWinCustomize Forums

This seems to be a common problem. Is there a clear notice when one makes a purchase that they should use the same address as their one for Wincustomize?

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WildJay
Hankers
Join Date 04/2004
+545 moderator
Reply #6 September 26, 2010 2:01:15 PM
from WinCustomize ForumsWinCustomize Forums

freebird317

You need to transfer your registrations to the email you use to login to Impulse and not your PayPal email.

Click on that link again and put your PayPal email in the 'Source Account' and then put your Impulse login email in the 'Destination Account'.

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