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mzfhredi
mzfhredi
Join Date 04/2003
+2

Vampothikas "Fire Starter"

purchased with no dl

September 22, 2010 4:03:19 PM from WinCustomize ForumsWinCustomize Forums

Hey everyone.  I'm not sure if this is the right forum for my prob...I purchased Fire Starter 3 days ago and like a ninny I used my PayPal account instaed of my Visa which I ordinarily used when purchasing from Satrdock.  My purchase amount has been cleared from my bank but I still cannot dl the theme?!  I have gotten no response from sales or support.  Any ideas would be GREATLY appreciated!

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mzfhredi
scharchuk
Join Date 09/2008
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Reply #1 September 22, 2010 4:08:27 PM
from WinCustomize ForumsWinCustomize Forums

You have my sympathy.

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mzfhredi
Philly0381
Join Date 11/2004
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Reply #2 September 22, 2010 4:13:41 PM
from WinCustomize ForumsWinCustomize Forums

mzfhredi I will go into IRC and see if I can find someone to help you.  Unfortunately it is after closing time there. 

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mzfhredi
Rosco_P
Join Date 07/2009
+178 sdsupport
Reply #3 September 22, 2010 4:18:05 PM
from WinCustomize ForumsWinCustomize Forums

It's registered to your account properly, so there's no problem there.  If you go to https://www.stardock.com/support and enter your email address, you'll be sent an email with a download link for the theme.  The link will expire in 24 hours, but you can request another email if needed.

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mzfhredi
mzfhredi
Join Date 04/2003
+2
Reply #4 September 22, 2010 5:33:00 PM
from Stardock ForumsStardock Forums

Wow, thanks my friends!  Just got an email from "support" and they told me to come here??  Imagine that:)

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mzfhredi
Rosco_P
Join Date 07/2009
+178 sdemployee
Reply #5 September 23, 2010 7:05:44 AM
from Stardock ForumsStardock Forums

What a crazy random happenstance!

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mzfhredi
scharchuk
Join Date 09/2008
+17
Reply #6 September 23, 2010 9:58:53 AM
from WinCustomize ForumsWinCustomize Forums

Quoting Rosco_P,
reply 5
What a crazy random happenstance!

 

Yeah, right.........

 

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mzfhredi
mzfhredi
Join Date 04/2003
+2
Reply #7 September 27, 2010 9:50:37 PM
from Stardock ForumsStardock Forums

Thanks Rosco!    You know, as much as I buy you'd think I would remember that!

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